Administrator - Facilities Helpdesk Operator

2 weeks ago


England, United Kingdom Fusion People Ltd Full time

Fusion people are actively recruiting for a Plumbing and Drainage business who are looking for a Helpdesk Administrator to work on the service desk dealing with day to day operations based out of their regional office in Kent.

Accept incoming calls handling client, sub-contractor, supplier, and field engineer queries/ requests.

Maintain schedules to ensure that sufficient work during each working day is scheduled to field engineers.

Ensure all necessary completion Job Sheets, invoices and photos are received within a timely manner on the CRM system.

Raise purchase orders for suppliers and sub-contractors, receipting POs once complete.

Report contract performance, trends, and issues to the Operations Manager.

Maintain strong relationships with clients, sub-contractors, suppliers, and field engineers.

Qualities of candidate and package:

Experience in a helpdesk environment, Great communication skills with the ability to work to deadlines.

Job Types: Full-time, Permanent

Negotiable depending on experience.

Please contact Sam Day from the Bristol Fusion People Bristol office for more details.

--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. You'll find a wide selection of vacancies on our website


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