Senior Product Manager Commercial Operations · London · Hybrid Remote

1 month ago


London, United Kingdom Access Partnership Full time

Who we are:

Access Partnership makes innovative technology work for the world.

We’re tech optimists who believe that innovative technology has been the driver of transformative change in the world. As the pace of innovation accelerates, and paradigm shifts across areas including AI, healthcare, space, and climate occur, we believe the potential for economic growth and human progress will increase.

Delivering across 200 markets worldwide, we help businesses navigate complex regulatory challenges, optimise their technologies, accelerate growth, and support governments in designing policies and regulations that attract investment.

Our specialist knowledge runs deep across all areas of digital technology, and we advise and drive every step of the journey; from setting strategy to designing policy, achieving and maintaining compliance, and measuring success.

We join the dots to reduce risks and optimise outcomes, fuelling progress competitively, responsibly, and sustainably.

Through the powerful partnership of transformative technology and purposeful policy,we’re creating a world where people everywhere can benefit from innovation.

About the department – Commercial Operations

The AP team is looking for an exceptional product leader to work in a creative, fun, and fast-paced environment. This is newly created role, responsible for defining and driving our product strategy, including a global Knowledge Management and content distribution platform and our Enterprise Resource Platform (Oracle NetSuite).

What you’ll do:

As a Senior Product Manager you will be responsible for the vision, strategy, requirements, and implementation of a bespoke Knowledge Management platform that will form the core of AP’s internal operations – and eventually be offered to clients as well. The platform roadmap will also include a Generative AI component, yet to be built. You will also be the Product Manager for our ERP system. The position requires a highly entrepreneurial individual that can set the vision for the team, believes that product and user experience go hand-in-hand, and is not afraid of rolling up their sleeves. The ideal candidate has an extensive background in building 1.0 products and beyond – working with internal and external implementation partners – managing often conflicting priorities and requirements.

As a leader, you will inspire through your words, actions, and frequent, small victories. As a manager, you will focus on clear, prioritized goals. As an individual contributor, you will define and communicate AP’s knowledge management platform strategy, roadmap, plans, and priorities across organizations.

What you can expect to be doing

  • Crystallize opportunities and trends into clearly defined business plans & proposals.
  • Build a world-class product while influencing across functional and organizational boundaries.
  • Select and manage implementation partner(s) for building out the KMS platform.
  • Setup process for managing the development cycle (tools, tracking, KPIs, etc.)
  • Review and/or write the actual epics and user stories for the KMS and ERP platforms
  • Collaborate closely with Marketing and Sales regarding product definition, project schedule, feature scope, definition, and project-related execution.
  • Champion efforts to create a world class user experience. This will require an evangelist who believes the customer experience is integral to the company’s success and who inspires the company to create superior products that integrates across different systems
  • Prepare and deliver presentations, demonstrations, and product concepts. Typical audiences include executive management, customers, partners, and press.
  • Research and evaluate competitive products & solutions
  • Lead build, partner and buy scenario planning and execution
  • Be the voice for and represent AP’s product organization inside and outside AP

What you’ll need:

  • 5+ years experience in Product-oriented roles
  • You believe that candour is the foundation of a manager-employee relationship; you believe in maximizing employee productivity and employee job satisfaction; and you believe in individual responsibility and results over consensus
  • Experience in leading product discussions and decisions within matrixed organizations comprised of strong individual contributors and managers
  • You believe that data is the foundation for decision making and you are willing both to challenge and be challenged
  • You have excellent communication and presentation skills
  • You have numerous examples having built products from conception to market - addressing the needs of a diverse customer base, as well as building consensus among the company's executive and product leadership groups

Nice to have:

  • You have built and launched successful products and have also learned how to take something from 1.0 to 2.0 without getting lost in the process
  • Experience working with a globally distributed development organization is strongly preferred
  • An undergraduate degree in a technical field, plus a similar postgraduate degree is strongly preferred

What we offer you:

We work in a flexible hybrid model, typically aligning each employee to one of our global offices, with each person spending 2 days per week in the office, and 3 days remote. This role will be based from our London office.

Our diverse, international client base of technology giants, start-ups and governments will provide the opportunity to work on multiple projects on behalf of industry leading companies.

We boast a collaborative working environment, social events and a robust support system. We are committed to providing training and professional development for all colleagues.

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