Service Manager

2 weeks ago


Barnsley South Yorkshire, United Kingdom City Football Group Full time

Lead the medical department service provision for the club (men’s, women’s, and academy squads) whilst providing direct physiotherapy delivery for men’s first team players, whilst having clinical oversight of all squads. To provide clinical expertise for all player assessments, diagnoses, treatments, and rehabilitation, and ensure a collaborative, innovative and accountable medical department.
Lead the clinical management of all playing squads for both illness and injuries – referring on to clinical specialists/medical doctors where necessary.
• Lead the clinical preparation of the men’s senior playing squad on both training and match days (home and away) – managing a team of staff.
• Ensure pitch side emergency first aid cover is in place for both training and match days and ensure EAPs are, updated, in date and in-line with both league and club medical protocols.
• Design and implement athlete profiling tools (in conjunction with sports science staff) to ensure positive athletic development, injury mitigation, objective monitoring during rehabilitation, and to design safe return to play programming.
• Manage and conduct pre-signing medicals for men’s senior team players and ensure staffing for academy and women’s team medicals.
• Deliver the EFL/FAs standardised protocols for concussion assessment and management using both paper and computerised tools.
• Champion a department of multidisciplinary approach to medical care, building professional relationships to those specialities both within the club and externally.
• Maintain close relationships with external club medical departments, for all loan players.
• Attend daily multidisciplinary meetings and provide reports to senior management.
• Ensure departmental monitoring of medical supplies usage and regular stock-taking / tracking.
• Execute additional tasks as required to meet the changing priorities of the medical department, first team and the club.
• Monthly tracking and monitoring of medical and insurance budgets set by the club, with monthly updates provided to Sporting Director.
• Provide supervision, support, and professional development reviews for all medical staff.
• Optimise departmental performance through the delegation of tasks to medical staff across men’s, women’s, and academy squads.
• Deliver and drive forward CPD for medical and sports science staff within the department.
• Provide support and an advisory role for Barnsley FC women’s team medical staff – providing a lead clinical oversight as required.
• This job description is not intended to be exhaustive, and the post holder is also required to undertake any other duties as may reasonably be required by the lead physiotherapist or any other senior leader/director within the club, appropriate to the level of the post.


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