IT Account Manager

4 weeks ago


Barnsley South Yorkshire, United Kingdom Major Recruitment Newcastle Full time

As a leading Managed Service Provider in Barnsley, our client takes pride on delivering top-tier IT and support services to a diverse client base. The Account Manager will be the bridge between their clients and technical team, ensuring that all services meet and exceed client expectations. You will play a crucial role in nurturing long-term relationships, understanding client needs, and ensuring they receive timely, effective solutions.
Act as the primary point of contact for clients, addressing queries, and ensuring they receive outstanding service.
Monitor service delivery performance, identifying and addressing any issues to ensure client satisfaction.
Identify opportunities for upselling and cross-selling services to enhance client success and business growth.
Proven experience as an Account Manager or similar client-facing role, ideally within the IT or managed services sector.
Excellent organizational skills, with the capability to manage multiple accounts and priorities.
A keen eye for opportunities to improve services and support business growth.
Familiarity with IT services and solutions is highly advantageous.
A competitive salary and benefits package.
Opportunities for professional development and progression within a growing company.


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