Customer Assistant

3 weeks ago


Kidderminster Worcestershire, United Kingdom Marks & Spencer Plc Full time

The work pattern for this vacancy is:

Sunday 14:00-18:00
Monday 17:00-21:00
Wednesday 17:00-21:00
Saturday 17:00-21:00

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

· Serve our customers efficiently, both on the shop floor and at service points

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

· Proactively engage with customers to understand their needs, make recommendationsand deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services

· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

· High levels of customer service

· Committed to delivering excellent work with great attention to detail

· Open to and acts upon feedback, asking for this regularly

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#J-18808-Ljbffr

  • Kidderminster, United Kingdom Sessions Meat Supplies Ltd Full time

    Customer Service Assistant required for foodservice company in Kidderminster. Monday - Friday - 7.00am to 15.00pm (40 hours per week) Job role will include the following: - Answering telephones - Taking/processing customer orders - Preparing customer paperwork (including invoices, delivery notes, etc) - Assisting with customer queries - Assisting admin...

  • Customer Assistant

    7 days ago


    Kidderminster, Worcestershire, United Kingdom Marks & Spencer Plc Full time

    The work pattern for this vacancy is: Week 1 Tuesday 06.00-12.30 Friday 04.00-10.30 Saturday 04.00-12.30 Week 2 Monday 04.30-13.00 Thursday 06.00-12.30 Friday 04.00-10.30 Due to the working hours within this vacancy all applicants must be over the age of 18years Purpose To deliver a great shopping experience for our customers, we are looking for...


  • Kidderminster, United Kingdom Midcounties Co-operative Full time

    **About the Role**: Being a Customer Services Assistant with Your Co-op is more than operating tills and stacking shelves. Here you will be part of business that puts people at the heart of everything they do. Some of your key responsibilities would be: - to go the extra mile to ensure customers have a fantastic store experience - to provide customers with...


  • Kidderminster, United Kingdom Sessions Meat Supplies Ltd Full time

    Entry level trainee customer service assistant required for expanding food service company. Monday - Friday - 8.00am to 3.00pm (32.5 hours per week excluding 30 minute lunch break) Duties - Work towards providing exceptional customer service to customers via phone - Work towards being able to answer customer enquiries and resolve issues in a timely and...

  • Customer Assistant

    1 month ago


    Kidderminster, United Kingdom M&S Full time

    **All the details** The work pattern for this vacancy is: Week 1 Sunday 11.00-15.00 Saturday 10.00-14.00 Week 2 Thursday 15.00-19.00 Saturday 10.00-14.00 **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

  • Customer Assistant

    1 month ago


    Kidderminster, United Kingdom M&S Full time

    **All the details** **Work Pattern**: **Sunday:1400-1800** **Wednesday: 04.15-08.15** **Thursday: 04.15-08.15** **Saturday: 1700-2100** **Under 18 disclaimer** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant...

  • Customer Assistant

    2 weeks ago


    Kidderminster, United Kingdom M&S Full time

    **All the details** The work pattern for this vacancy is: Week 1 Tuesday 06.00-12.30 Friday 04.00-10.30 Saturday 04.00-12.30 Week 2 Monday 04.30-13.00 Thursday 06.00-12.30 Friday 04.00-10.30 Due to the working hours within this vacancy all applicants must be over the age of 18years **Purpose** To deliver a great shopping experience for our customers, we...

  • Customer Assistant

    1 month ago


    Kidderminster, Worcestershire, United Kingdom Marks and Spencer Full time

    All the detailsWeek 1Monday Friday Week 2Friday Saturday Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve. ...

  • Customer Assistant

    3 weeks ago


    Kidderminster, Worcestershire, United Kingdom Marks and Spencer Full time

    All the detailsThe work pattern for this vacancy is: Sunday 14:00-18:00Tuesday 17:00-21:00Friday 17:00-21:00Saturday 17:00-21:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you...


  • Kidderminster, Worcestershire, United Kingdom We Manage Jobs(WMJobs) Full time

    About Wyre Forest District Council Whatever your role within Wyre Forest District Council, every day you will be working to benefit people living in the area. The District is a mix of urban rural, market and riverside town communities covering 195 square kilometres.The three main towns of Kidderminster, Bewdley and Stourport-on-Severn and several...

  • Customer Assistant

    5 days ago


    Kidderminster, Worcestershire, United Kingdom Marks and Spencer Full time

    SummaryStylistAll the detailsThe work pattern for this vacancy is: Wk 1 Su Mo Tu We Th Wk 2 Mo Tu We Th Sa Purpose To deliver a great shopping experience for their customers, putting customers before task every time Champion new ways of working within stores through an open mindset and positive attitude Complete tasks and processes that deliver best in...


  • Worcestershire, United Kingdom Jark Full time

    Customer Service Assistant. A role within the customer service department of a leading warehousing and distribution business based in Redditch, B98 has arisen. A great opportunity to secure a full-time role with a rapidly expanding business. Working within the customer service department we are looking for someone who will join an established team...


  • Kidderminster, United Kingdom The Range Full time

    As a result of our expansion plans and our continued ongoing success we are looking to appoint a part time Customer Service Assistant. In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience. In this role you will be the face of The Range as the first point of contact a...


  • Worcestershire, United Kingdom FirstGroup Full time

    **Who are we?** GWR is the proud custodian of Brunel's railway - one of the most prestigious networks in the world. We have some of the newest trains in the country and exciting plans to extend our services. With more than one hundred million passenger journeys each year, we carry people to over 275 stations in the South West, from Cornwall and South Wales...


  • Kidderminster, Worcestershire, United Kingdom Three Full time

    Retail Assistant Store Manager (Kidderminster) Full-time Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the...


  • Kidderminster, Worcestershire, United Kingdom TVH Group Full time

    Department Finance & Legal To strengthen our finance team, we are looking for a part time Assistant Credit Controller. Your role and responsibilities Verification and completion of documents for credit risk analysis. Supervision of customer payment terms and receivables in the context of credit risk. Collection and allocation of receivables from the...


  • Kidderminster, Worcestershire, United Kingdom Three Full time

    Retail Assistant Store Manager (Kidderminster) Full-time Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer. Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of...


  • Kidderminster, Worcestershire, United Kingdom Maidenhead Aquatics Full time

    Our fantastic Kidderminster store is looking to expand its team. This position is Full-time time including weekends and bank holidays . The ideal candidate will have a keen interest in all areas of fishkeeping, with some previous experience in fishkeeping with an enthusiasm for the hobby. The role involves aiding in the day-to-day maintenance of...


  • Kidderminster, United Kingdom Hatt Kitchens Full time

    **Job description** Customer service/Admin Support - Contract Kitchens £22-25K Hours: 8:00am - 4:30pm Monday to Friday - Head Office Based in Hartlebury This role would also involve supporting in the customer care side of the business which would also include logging of jobs and booking in of works with homeowners. Person would ideally have experience...

  • Apprentice Warehouse

    2 months ago


    Kidderminster, United Kingdom Motor Parts Direct Ltd Full time

    I am looking for someone who is hard working and would like an opportunity to be an apprentice for a motor parts company in their busy warehouse This Branch is working at a very fast pace so requires someone who is very organised. key responsibilities - To assist the branch manager to motivate customer delivery staff, and to implement excellent customer...