Engagement Manager

2 months ago

London, United Kingdom Found Group Full time

As a core member of the Client Experience team, you will be responsible for ensuring the smooth running of client accounts, and that our partners have a great experience working with us. Your focus will be on coordinating the activities of our growth and specialist teams to facilitate smooth delivery of our campaigns and projects. In order to succeed in the role, you will love organising and are all about the details, from admin to branding, you have a passion for making sure things are done well and love helping people.
You’ll also have exposure to all arms of the agency including operations, business/sales, growth and of course the digital marketing services - this will all help you gain a wider skillset.
Assist the growth and specialist teams in project management and planning, ensuring that deadlines are met.
Maintain and manage projects in Asana.
Support with monthly reports, providing quality and branding assurance for the performance teams.
90% of contract renewals with clients.
~ Increased rate of project clients converting to MRR.
~ Exceptional quality work delivered to the client.
~ Challenge the ordinary and help the team produce great work.
A passion to learn more about digital marketing channels including paid performance, SEO & data.
Experience using Microsoft Office.

Flexible Working - remote & flexible hours
Personalised Career Development
Summer hours on Friday + early finish on Fridays throughout the rest of the year
Birthday day off + half a day leave throughout the year for extra celebrations
Interchangeable bank holiday switch to celebrate the days important to you
Employee Wellbeing Initiatives including Employee Assistance Programme
Pension
Bippit financial coaching
Enhanced parental leave
Pregnancy loss and parental bereavement leave
Eye-care vouchers
Summer and Christmas party
Life Assurance & Income protection
Cycle to work scheme
Computer purchase scheme
We're a flexible employer so we're happy to hear from people who are looking to work fully remote. At Tomorrow, we embrace and support diversity, fostering a culture of inclusivity as we know it is fundamental to our mission to make digital experiences more engaging, connected and accountable.

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