Senior Matron Quality

4 weeks ago


Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full time

The Outpatient Clinical Support Unit (CSU) is based at St Jamess Hospital and provides nursing support to 17 Outpatient departments on four hospital sites and also the Phlebotomy teams delivering inpatient, outpatient and community anticoagulation services. The Outpatient nursing specialties include ENT, Cardiac and Neuroscience, General Surgery, Specialist surgery, Oncology, Renal, Infectious diseases, Orthopedic, Hands and Plastics, Rheumatology, Elderly and the Pain service.
Working with the Head of Nursing you will be responsible for maintaining the highest standards of patient care and aiming for the best patient, carer and staff experience within every department. You will lead a diverse team of staff delivering clinic-based care with the support of a clinical educator and a number of b7 nurses.
You will be integral in supporting the CSU deliver its 7 Commitments and be involved in the planning, redesign of patient pathways and staffing models required for the out patients service. The post holder will also be integral in the plans to deliver services in the proposed new build on LGI site and the digital transformation of outpatient services across LTHT.
Be flexible and able to effectively manage their time.


Understand how to develop people, teams, and workplace cultures to ensure the highest standards are maintained at all times.


The Head of Nursing and the CSU Management Team are committed to supporting the successful candidate to realise their full potential. The Outpatient Clinical Support Unit (CSU) is based at St Jamess Hospital and provides nursing support to 17 Outpatient departments on four hospital sites and also the Phlebotomy teams delivering inpatient, outpatient and community anticoagulation services. The Outpatient nursing specialties include ENT, Cardiac and Neuroscience, General Surgery, Specialist surgery, Oncology, Renal, Infectious diseases, Orthopedic, Hands and Plastics, Rheumatology, Elderly and the Pain service.
Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. The jobholder will have overall responsibility for the management of nursing/associated staff and the management of nursing resources/budgets with the CSU or a part of it. The jobholder will be accountable for ensuring the highest standard of clinical care is provided within the departments for which they are responsible and ensure the principles of clinical governance are implemented at a local level. The jobholder will work in partnership with the facilities department in ensuring high standards of hospital cleanliness is maintained, embracing the principles outlined in the Matrons charter.


The jobholder will also support the implementation of a Patient Advice and Liaison Service (PALS), being a focal point for advice to patients and carers and local resolution of complaints.


Within locality hospitals the role will also incorporate Hospital Site Management responsibility (e.g. hospital wide communication & Health & Safety).


Current services within the CSU comprise of a number of outpatient and ambulatory care services across 3 hospital sites. Manage the delegation of ward/dept budgets to Senior Sister/Charge Nurses and Nurse Specialists providing support and advice as required.


Ensure performance measures are implemented to monitor/develop financial management at ward/dept level.


Review nursing establishments to ensure skill mix reflects current workload requirements and represents best use of resources.


Oversee the use of bank and agency staff and monitor expenditure to ensure financial balance is achieved. Assess the impact of extra hours worked by staff on their performance and the needs of the service.


Work with members of the Clinical Service team to deliver high quality, timely health care. Contribute to the implementation of National Policy.


Work closely with Senior Sisters/Charge Nurses to secure and ensure the highest standard of clinical care is provided within available resources.


Ensure that clinical governance processes at ward and department level encompass measures to ensure the quality of the fundamental and essential aspects of care within the CSU. Play a leading role in clinical benchmarking, ensuring examples of good practice are shared.


Ensure nurses work within the Trust Nursing Policy and Practice Guideline framework. Lead developments in practice through policies and guidelines and support others in this process.


Be responsible for the monitoring and auditing of standards of care. These standards will include areas such as cleanliness, quality of food and nutrition and the prevention and control of hospital acquired infection.


Ensure appropriate environments and infrastructure for patient care is provided, with support from a named Facilities Manager.


Deliver a quality service through setting and monitoring clinical and non-clinical performance standards, working in collaboration with housekeeping staff, catering, laundry, portering and clerical staff.


Working with members of the CSU, play a leading role in the management of clinical and non-clinical risk in the speciality contributing to the development of a live risk register. Ensure risk assessments are undertaken in all areas in accordance with Trust policy and develop action plans accordingly.


Ensure clinical and non-clinical incidents are reported in accordance with Trust policy and agree actions in response to these.


Maintain a safe working environment, being aware of the requirements to comply with Health and Safety regulations. Address the concerns of patients and service users and respond to their suggestions for local quality improvements. Lead the investigation and management of complaints through local resolution and in accordance with the Trust complaints procedure, liasing with the Patient Relations department where necessary.


Support the implementation of a Patient Advice and Liaison Service (PALS), being a focal point for advice to patients and carers and local resolution of complaints.


Ensure patient records are completed in accordance with the NMC guidelines for records and record keeping (2002) and make arrangements to audit this.


Champion the development of nursing practice.


Working with Deputy Chief Nurse(s) and the Nursing Directorate to ensure the implementation & delivery of the Nursing Strategy.


Act in accordance with the Nursing & Midwifery Code of Conduct.
Registered Nurse (Level 1) or Registered Midwife (as appropriate)
Evidence of Continuing Professional Development
Current issues in Healthcare
Willing to undergo training in relation to post
Complaints management
Performance management
At least 2 years at senior level in nursing
Project management


Leeds Teaching Hospitals
James's University Hospital


  • Matron (Xr08)

    4 weeks ago


    Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full time

    The Abdominal Medicine and Surgery (AMS) CSU (Clinical Service Unit) are seeking to recruit an innovative, enthusiastic and highly motivated individual who is passionate about delivering high-quality compassionate care, as well as leading change and supporting staff into the role of Matron within the Renal services at Leeds Teaching Hospitals NHS Trust

  • Matron (Xr08)

    4 weeks ago


    Leeds, United Kingdom Leeds Teaching Hospitals Full time

    The jobholder will have overall responsibility for the management of nursing/associated staff and the management of nursing resources/budgets with the CSU or a part of it. The jobholder will be accountable for ensuring the highest standard of clinical care is provided within the departments for which they are responsible and ensure the principles of clinical...

  • Senior Matron Quality

    4 weeks ago


    Leeds, United Kingdom Leeds Teaching Hospitals NHS Trust Full time

    We have an exciting opportunity to work alongside the current Lead Nurses for the Yorkshire & Humber Children, Teenage & Young Adult Cancer Clinical Network (YHCTYAC) one day a week for a fixed term of two years. The role of the Lead Nurse for the YHCTYAC Clinical Network is to provide professional and clinical nursing leadership across the Network....


  • Leeds, United Kingdom South and East Leeds GP Group Full time

    The Key Responsibilities (Community Matron - WHPCN) 1. Clinical 1.1.Utilises advanced specialist knowledge covering a range of procedures underpinned by relevant broad-based knowledge, experience and competence. 1.2.Develops and maintains new skills in extended scope practice in response to emerging knowledge and techniques. 1.3.Where appropriate to service...


  • Leeds, United Kingdom South and East Leeds GP Group Full time

    Job summary Anexciting opportunity has arisen to work as a community matron for Woodsley andHolt Park Primary Care Network (WHPCN). The successful candidate will join our innovative PCN AgeingWell Team who focus on improving the health of our frail housebound patients.This multi-professional team is predominantly a home visiting service aiming...

  • Clinical Educator

    1 month ago


    Leeds, United Kingdom Leeds Teaching Hospitals Full time

    JOB DESCRIPTION AND PERSON SPECIFICATION 1. JOB DETAILS Job Title: Clinical Educator Reports to: Matron / Lead Nurse - Childrens Education Accountable to: Band: 6 Unit/Department: Childrens Surgery CSU Directorate: Childrens Location Leeds General Infirmary AfC Job No: 2936 2. JOB PURPOSE The Jobholder will play an essential role supporting Nursing and...


  • Leeds, United Kingdom Kaplan Financial Full time

    Senior Quality Officer (Exam Boards)Working pattern: Full Time, 37.5 hours per weekContract Type: Fixed Term Contract, Until July 2025We are looking for a Senior Quality Officer (Exam Boards) to join our team.The Quality and Enhancement team is the central focus for the governance and management of academic quality assurance within KOL. The team provides...


  • Leeds, United Kingdom Tetra Tech Full time

    Due to an increase in work we have an opportunity for a Senior Consultant to join our team. We have work throughout the UK but preferred location would be Leicester, Leeds or Manchester. We can offer both home and office based working arrangements to suit your personal circumstances. Undertake air quality assessments and surveys Manages own and others...


  • Leeds, United Kingdom Tetra Tech Full time

    Due to an increase in work we have an opportunity for a Senior Consultant to join our team. We have work throughout the UK but preferred location would be Leicester, Leeds or Manchester. We can offer both home and office based working arrangements to suit your personal circumstances.Be one of the first applicants, read the complete overview of the role...


  • Leeds, United Kingdom Tetra Tech Full time

    Due to an increase in work we have an opportunity for a Senior Consultant to join our team. We have work throughout the UK but preferred location would be Leicester, Leeds or Manchester. We can offer both home and office based working arrangements to suit your personal circumstances.Be one of the first applicants, read the complete overview of the role...


  • Leeds, United Kingdom Tetra Tech Full time

    Due to an increase in work we have an opportunity for a Senior Consultant to join our team. We have work throughout the UK but preferred location would be Leicester, Leeds or Manchester. We can offer both home and office based working arrangements to suit your personal circumstances.Undertake air quality assessments and surveysManages own and others time to...


  • Leeds, United Kingdom Recruit Build Full time

    Quality Compliance Advisor - Build North Region, Leeds Office Permanent role The Technical, Quality and Compliance Department provides a quality integrated management system (IMS). Formalise, and standardise the systems, document processes and procedures, and emphasise responsibilities for achieving quality policies and objectives. As Quality Compliance...


  • Leeds, United Kingdom Recruit Build Full time

    Quality Compliance Advisor - Build North Region, Leeds Office Permanent role The Technical, Quality and Compliance Department provides a quality integrated management system (IMS). Formalise, and standardise the systems, document processes and procedures, and emphasise responsibilities for achieving quality policies and objectives. As Quality Compliance...


  • Leeds, United Kingdom Leeds Teaching Hospitals Full time

    **JOB DETAILS Job Title**: Specialist Peri-operative Practitioner Reports to: Peri-operative Team Leader Accountable to: Theatre Manager/Matron Band: Band 6 Unit/Department: Bexley Theatres Directorate: Theatres and Anaesthetics Location St James Hospital AfC Job No: 177 As an experienced practitioner the jobholder will co-ordinate activities within the...


  • Leeds, United Kingdom Tetra Tech Full time

    Due to an increase in work we have an opportunity for a Senior Consultant to join our team. We have work throughout the UK but preferred location would be Leicester, Leeds or Manchester. We can offer both home and office based working arrangements to suit your personal circumstances.Undertake air quality assessments and surveysManages own and others time to...

  • Head of Quality

    5 days ago


    Leeds, United Kingdom Futures Manufacturing Full time

    Know ISO9001 inside and out? Have at least ten years' experience managing the QMS of an ISO9001 approved manufacturer? Great with audits? This could be the job for you!  Futures are currently working with a well-known manufacturer who are looking to add a Head of Quality to the team. As Head of Quality you will take full responsibility for everything...


  • Leeds, United Kingdom Kaplan Financial Full time

    Senior Quality Officer (Exam Boards) Working pattern: Full Time, 37.5 hours per week Contract Type: Fixed Term Contract, Until July 2025 We are looking for a Senior Quality Officer (Exam Boards) to join our team. The Quality and Enhancement team is the central focus for the governance and management of academic quality assurance within KOL. The team...


  • Leeds, United Kingdom Kaplan Financial Full time

    Senior Quality Officer (Exam Boards) Working pattern: Full Time, 37.5 hours per week Contract Type: Fixed Term Contract, Until July 2025 We are looking for a Senior Quality Officer (Exam Boards) to join our team. The Quality and Enhancement team is the central focus for the governance and management of academic quality assurance within KOL. The team...


  • Leeds, United Kingdom Link Group Full time

    Waystone is a leading provider of institutional governance, risk, and compliance services to the asset management industry. Partnering institutional investors, investment funds and asset managers, Waystone builds, supports, and protects investment structures and strategies worldwide. With over 20 years' experience and a comprehensive range of specialist...

  • Quality Engineer

    22 hours ago


    Leeds, United Kingdom Recruit Engineering Full time

    Job Role:- Quality EngineerSalary:- £33k to £40k on days (Dependant on Experience)Purpose of the JobThe Quality Engineer is responsible for managing the Quality Inspection departments across all shop floor activities. This role ensures that adequate training and resources are in place to cover all activities. Responsibilities include investigating...