Woodsley & Holt Park Pcn Acp - Community Matron

3 weeks ago


Leeds, United Kingdom South and East Leeds GP Group Full time

The Key Responsibilities (Community Matron - WHPCN) 1. Clinical 1.1.Utilises advanced specialist knowledge covering a range of procedures underpinned by relevant broad-based knowledge, experience and competence. 1.2.Develops and maintains new skills in extended scope practice in response to emerging knowledge and techniques. 1.3.Where appropriate to service delivery, demonstrates highly developed physical skills which require specific training or considerable experience to attain the level required e.g.

1.9.Prioritises their own workload within agreed objectives deciding when to refer to others as appropriate. 1.10.Provides and receives highly complex, highly sensitive or highly contentious information where motivational, persuasive, empathetic, negotiating and reassurance skills are required whilst demonstrating an understanding of barriers to communication. 1.11.Approaches each individual with care, compassion and sensitivity ensuring that these values are reflected in all aspects of the role including the management of compliments and complaints. 1.12.Acts as a highly specialist source of information and support for other professionals and agencies across the broad health and social care context 1.13.To comply with the organisations Infection Prevention and Control requirements, including bare below the elbows dress code for staff with a direct care delivery role 2.

Leadership 2.1.Ensures that a professional service and image is maintained at all times, thereby acting as a role model to all staff 2.2.Provides a leadership style which is underpinned by strongly held values around equality, diversity and openness; effectively builds and maintains relationships with direct report(s), management team and other key individuals across the organisation. 2.3.Ensures the effective and efficient use of resources (e.g. staff, supplies within their own sphere of responsibility) by acting as authorised signatory including working with operational managers to agree service budgets 2.4.Demonstrates leadership and innovation in contexts which are unfamiliar, complex, and unpredictable that require solving problems involving many complex interacting factors. 2.5.Ability to delegate, organise and prioritise to ensure the safe delivery of the service including the management of referrals and discharges utilising locally agreed support mechanisms e.g.

on call manager and making judgements in complex situations 2.6.By actively participating or leading multi-disciplinary or multi-agency work streams, the post holder will propose and develop clinical policies and/or service developments which have impact on other disciplines, services or agencies. 2.7.Demonstrates resilience when responding to challenge, change and complex or difficult situations. 2.8.Demonstrates clinical leadership, initiative and creativity in developing a broad range of projects or plans and inspiring others to be positive in their contribution to continuous improvement and innovation, including adjusting plans where necessary. 2.9.Clearly articulates the expected clinical standards of the service, monitors and identifies where standards are not met and takes action to address these holding people to account where necessary.

2.10.Ensures that all objectives, for self and those directly responsible for, are clearly in line with the PCNs objectives, using the appraisal process as a vehicle for this. 2.11.Takes responsibility for their own and others health and safety in the working environment. 2.12.Ability to represent the service at relevant local or regional clinical forums. 3.

Learning and Development 3.1.Undertakes any training required to develop and maintain their proficiency in response to changes in service delivery or new and emerging techniques within the clinical area and demonstrates competence within professional body requirements. 3.2.Reflects on and evaluates own practice and identifies areas of development by setting appropriate objectives via appraisal and clinical supervision. 3.3.Contributes to research and development programmes appropriate to clinical practice. 3.4.Shares good practice and promotes the organisation through presentation, publication and submission for relevant awards.

3.5.Devises and delivers specialist training and development programmes within team and to other services, teams or agencies. 3.6.Provides high quality, specialist advice related to clinical specialism to other practitioners, agencies and individuals. 3.7.Ensures appraisals for direct reports are undertaken in accordance with PCN policy; manages performance which falls below standard in accordance with the appropriate HR policies and processes seeking support from senior staff where required. 4.

Partnership and Team Working 4.1.Works in partnership with other agencies and disciplines to effectively manage complex cases whilst focusing on individual client need. 4.2.Actively develops and maintains effective clinical and corporate working relationships



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