IT Support and Service Desk Operator
3 weeks ago
Hays are looking for a service desk analyst (2nd line support technician) to join a fast-growing SME MSP provider based near Aston. Expert in Office 365 & Intune with an ability to learn quickly and support end-user devices to a second-line level.
Strong experience working in an environment aligning with ITIL best practices.
Experience in a 2nd line service desk role
Experience in training and mentoring
Experience of working with Windows operating system images and maintenance.
Experience troubleshooting application issues, and investigating Servers, applications & GPOs.
Ability to take log files and events, then problem solve, and root cause analysis issues.
A good understanding of network principals, wireless, Switches and ability to complete troubleshooting.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website. Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting
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IT Support and Service Desk Operator
3 hours ago
United Kingdom Hayward Hawk Full timeAs a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. The ideal candidate will have previous experience in a service desk role within an enterprise environment, excellent problem-solving skills, and a proactive approach to customer service. Provide first-level...
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IT Support and Service Desk Operator
5 hours ago
United Kingdom Hayward Hawk Full timeAs a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. The ideal candidate will have previous experience in a service desk role within an enterprise environment, excellent problem-solving skills, and a proactive approach to customer service. Provide first-level...
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IT Support and Service Desk Operator
2 weeks ago
United Kingdom Leidos Full timeAt Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams in the UK to address some of the most complex problems in defence, government, safety and security, and transportation. Everything we do is built on a commitment to do the right thing for our...
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IT Support and Service Desk Operator
2 weeks ago
United Kingdom Klickstarters Full timeService Desk Analyst We are a leading manufacturing company based in the UK. We provide materials and services to customers and committed to delivering excellent customer service. We are seeking a talented First Line Service Desk Analyst to join our IT team. First Line IT Support Handling incoming support via phone, email and chat We are a leading...
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Service Desk
5 days ago
United Kingdom ITC Service Ltd Full timeITC Service is looking to grow our team with the addition of another Senior Service Desk Engineer. This is an office based/ hybrid role based at our Monkton HQ, NE31 2EX. As one of the Northeast’s leading MSP’s we are looking for talented and ambitious engineers with a passion for IT and a desire to keep up with the latest technologies and...
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IT Support and Service Desk Operator
4 weeks ago
United Kingdom Modern Networks Ltd Full timeIT Services and IT Consulting Established in 2000, Modern Networks provides information and communications technology solutions and support to businesses nationwide. We partner with technology vendors including HP, Cisco, NetApp, Microsoft and VMWare to deliver market leading technology solutions which enable organisations to increase their business...
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Service Desk Manager
2 weeks ago
United Kingdom Investigo Change Solutions Full timeService Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the effective management of the IT Service Desk, delivering end user...
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Service Desk Manager
1 month ago
United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: service desk ITIL ITIL french dutch medical pharmaceutical Service Desk Manager - French and or Dutch speaking Job Description Service Desk Manager who is fluent in French or Dutch is required to join a world leader in the pharmaceutical sector based in Brussels Managing Service Desk activities, aligned with the general IT vision and...
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IT Support and Service Desk Operator
1 month ago
United Kingdom NCC Group Full timeManchester Service Desk Analyst (6 month FTC) a global community of talented individuals working together towards a safer future. We work together, we are brilliantly creative, we embrace difference, and we want you to join in our mission, to make the world safer and more secure. Take a look at our website here to learn more about why we’re one...
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IT Support and Service Desk Operator
1 month ago
United Kingdom NCC Group Full timeManchester Service Desk Analyst (6 month FTC) a global community of talented individuals working together towards a safer future. We work together, we are brilliantly creative, we embrace difference, and we want you to join in our mission, to make the world safer and more secure. Take a look at our website here to learn more about why we’re one...
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United Kingdom Ørsted Full timeIT Support Consultant for Service Desk support Imagine a future where you handle support tasks in our Service Desk for our global IT users and participate in the ongoing development of services Join us in this role where you’ll handle IT support via telephone and remote tools and support users through our chat portal and service management system....
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Service Desk Manager
2 weeks ago
United Kingdom Investigo Change Solutions Full timeService Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the effective management of the IT Service Desk, delivering end user...
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ICT Service Desk Support Engineer
6 days ago
United Kingdom IO Associates Full timeWe are working with a Technical Managed Service Provider, who are on the lookout for multiple Service Desk Engineers to joint their team. With brilliant training opportunities my client will also help fund accreditations to upskill you on the job! The office is based in Portishead and has free parking on site. The Service Desk Engineer's role is to ensure...
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Customer Service Desk Operator
6 days ago
United Kingdom Talent Finder Jobs Full timeCustomer Service - Desk Operator | Newport | Full Time/ Part Time | From £22,000pa + Our client is a successful taxi & PSV company based in Newport, Shropshire who due to continued success are currently looking to recruit a Desk Operator. This is a fantastic opportunity for somebody who excels in customer service to join a well-regarded company. Full...
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IT Support and Service Desk Operator
4 weeks ago
United Kingdom Inetum Full timeLicense service desk Analyst- Stevenage Are you passionate about technology and looking for an opportunity to step into the world of software license management? We're on the hunt for a dedicated Support Technician to join our team, focusing on Software License Management activities for our esteemed customer. Manage Software Licenses: You'll be at the...
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IT Support and Service Desk Operator
4 weeks ago
United Kingdom Inetum Full timeLicense service desk Analyst- Stevenage Are you passionate about technology and looking for an opportunity to step into the world of software license management? We're on the hunt for a dedicated Support Technician to join our team, focusing on Software License Management activities for our esteemed customer. Manage Software Licenses: You'll be at the...
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Service Desk Manager
1 month ago
United Kingdom Endeavour Recruitment Solutions Full timeTechnologies: service desk ITIL ITIL french dutch medical pharmaceutical Service Desk Manager - French and or Dutch speaking Job Description Service Desk Manager who is fluent in French or Dutch is required to join a world leader in the pharmaceutical sector based in Brussels Duties: - Managing Service Desk activities, aligned with the general IT...
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Service Desk Analyst
3 hours ago
United Kingdom Hayward Hawk Full timeRole Overview As a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. This role is pivotal in maintaining client satisfaction and operational efficiency. The ideal candidate will have previous experience in a service desk role within an enterprise environment,...
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Service Desk Analyst
23 hours ago
united kingdom Hayward Hawk Full timeRole OverviewAs a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. This role is pivotal in maintaining client satisfaction and operational efficiency. The ideal candidate will have previous experience in a service desk role within an enterprise environment,...
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Service Desk Analyst
5 hours ago
United Kingdom Hayward Hawk Full timeRole Overview As a Service Desk Analyst, you will be the first point of contact for clients, providing critical support and ensuring the smooth operation of services. This role is pivotal in maintaining client satisfaction and operational efficiency. The ideal candidate will have previous experience in a service desk role within an enterprise environment,...