Night Support Worker
3 weeks ago
At Hestia, we live by our values and are committed to a more equitable, diverse, and inclusive organisation that provides a variety of services such as Domestic Abuse, Modern Slavery, Mental Health & Complex Needs and Criminal Justice. We provide high quality support to an allocated group of service users within the community and support residents with enduring mental health living in supported accommodation.
As a Support Worker at Hestia, you will play a crucial role in our Mental Health and Complex Needs service. Empower a caseload of clients to manage their health and wellbeing, maintain their independence, identify their strengths and achieve their goals and aspirations, working in partnership with our subcontractors as required in order to achieve this, under the direction of the Team Leader.
Empower service users to engage effectively in their liaisons with professionals within the community such as social work teams, housing providers, health professionals, JCP etc.
Develop co-produced group activities, peer support networks and other community-based approaches to empowering service users to achieve their goals and aspirations and to encourage service users to access these opportunities.
Actively monitor the health, wellbeing, safety and security of the service and its users ensuring all concerns are followed up promptly and in line with procedures.
Assist the manager to manage health and safety, repairs and maintenance of the premises.
To collect rents and service charges, and manage arrears proactively by follow policy, protocol and procedure to support residents to maintain their tenancy and develop independent living skills by paying service charges & rent.
Empower service users to develop independent living skills as part of a planned move on process.
To excel in this role, you should possess:
Good understanding of Health and Safety within an accommodation-based setting.
Ability to monitor and maintain the safety and security of supported housing service and report maintenance requirements appropriate.
Experience of working with people with mental health needs.
Basic knowledge of housing management including maintenance & repairs.
Knowledge and understanding of safeguarding issues and the ability to address them appropriately.
Our commitment to Equality, Diversity, and Inclusion
We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer…
Hestia is a disability confident employer, committed to the employment and career development of individual with disabilities. As part of this commitment, we operate a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for.
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