Digital Training Consultant

4 weeks ago

City of London Greater London, United Kingdom ACCA Full time

ACCA is committed to a workplace culture which is inclusive, diverse, human and connected.
We're currently looking for a D365 CE Functional Consultant on a full time, permanent basis. We can offer both hybrid and remote working options.
The Dynamics Functional Consultant is a subject matter expert within the Enterprise Services Platform CoE team with specific responsibility the maturing, growth, governance, and control across the Microsoft D365 capabilities.
The Dynamics Functional Consultant will work closely with the D365 Business Systems Functional Analysts to shape and define change based on their collaborative working with IT, Transformation, and business functions to provide technical excellence and guidance across a range of programme and business as usual initiatives.
Design and configure solutions using Microsoft Dynamics 365 CE, including customizing entities, workflows, business rules, and integrations with other applications.
Manage the development of Dynamics 365 and management of business relationships to deliver key service improvement activities in line with project and business as usual activities.
Oversee the development of Dynamics 365 in support of organisation's strategy, change and financial plans.
Oversee the development of Dynamics 365 to enable the successful delivery of ACCA's Digital Transformation and IT's target operating model.
Oversee Dynamics 365 through the application of best practise and industry standards including Microsoft Well Architected Framework, security controls and global data residency legislation, whilst nurturing and supporting our business during their transition to the technology from legacy services.
Maintain regular communication with business teams, addressing concerns, ensuring their requirements are met satisfactorily, and providing training and support for ensuring they can effectively use the Dynamics 365 CE system.
Ensure that the Dynamics 365 practice(s) develops continuously so that the right tools, methods, and skills are in place to support business outcomes and provide a consistent level of service to the organisation.
Experience of leading Dynamics 365 CE delivery, configuration and ongoing management working across business functions and vendors.
Understanding of data models, data migration strategies, and data integration techniques.
Experience of working in organisations undergoing significant transformation.
Understanding of security roles, permissions, and data privacy regulations related to CRM data.
Proficiency in translating business requirements into solution designs, including entity customisation, workflow, automation, and business rules implementation.
Experience of software \ CRM implementation methodologies.
Experience of working across IT towers and business departments to gather requirements and deliver service improvements.
Knowledge of other key ACCA technologies e.g. Microsoft 365, Azure, Power Platform, Mulesoft, Adobe AEM.
We strive to create an environment where you can prioritise your wellbeing and offer a competitive benefits package to help you do this. We provide an employee assistance programme and are proud to offer a financial wellbeing tool to our employees.
We are committed to equal opportunities across our recruitment activities and have a real commitment to ensuring the inclusion and well-being of all employees. We have a blended approach to working to support our employees to balance the needs of their job with other aspects of their life.
For more information on ACCA, your journey as a candidate and the benefits of working with ACCA please visit our Work for Us page here

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