Saturday Admin Support

4 weeks ago


Boston Lincolnshire, United Kingdom Pilgrim Foodservice Ltd. Full time
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Location: Boston
Hours of Work: 9.00am to 3.00pm
Days of Work: Saturdays
Term: Permanent

Due to continued growth, Pilgrim Foodservice Ltd is seeking a Saturday Admin Support member to join the team in Credit Control. Being a Saturday Administrator, means you’ll be based in with our fantastic Transport team providing administrative support to enable prompt and efficient handling of customer accounts. You’ll also have a friendly and professional Telephone manner, as you’ll be dealing with customer queries. The successful candidate will be expected to self-manage their time to ensure all required tasks are completed. Not only will the successful candidate be joining a fast-paced, vibrant, passionate team, they will be joining a forward-thinking company who is looking for someone who will live by the Company Values of Trust, Respect, Integrity and Innovation.

Responsibilities will include:
  • Work with the customer to take payments and resolve issues effectively whilst preserving trading relationships wherever possible
  • Contacting dedicated Account Managers when necessary.
  • Taking and recording of card payments accurately and to timescales including the allocation and posting of card batches
  • Ability to use various software systems to compile card held information. Able to accurately transfer customer financial information from one software system to another
  • Accurate, timely and thorough approach to administration
  • Re-invoice any failed deliveries for the customers next available delivery window
The successful candidate will have:
  • Resilient under pressure, never gives up and remains focused on achieving goals on time
  • Understands the customer and seeks to improve quality and service both internally and externally
  • Use thinking skills to analyse, decide, prioritise and plan
  • Independent thinker, pre-empts and makes balanced recommendations
  • Excellent verbal and written communication and numeracy skills
  • Having empathy with the customer when issues arise

Apply now using the button below.

Please remember to attach a copy of your latest CV to the email before sending.

Strictly no agencies

Please state in your email whether you're happy for us to keep your details on record for future vacancies.

Office Opening Hours
Mon-Fri: 09:00 - 17:00

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