Senior Technical Support Engineer

1 month ago


London, United Kingdom Nexus Jobs Limited Full time

IT Systems Network Support Engineer
Our Client is a Bank based in Central London, are looking to recruit an IT Systems Support Engineer ideally with at least 2 years of experience in IT within the financial industry and overall 5 years of experience in IT.
Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting
Manage day to day operational aspects of a project and scope
To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank.
Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times
Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements
Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions
Undertake Data Extraction for reporting requirements for all the other stakeholders at the bank
To monitor the CCTV, telephony systems and door access systems and to ensure that they are well maintained with proper backup and that relevant maintenance procedures are applied
Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support
To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness
Windows 10, Windows Server 2016 and above
Redhat Linux based Operating System
Software proficiency
Microsoft Office 365
Networking (IT)
Dell PowerEdge Servers
Project management
Data analysis

Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing)
This is a hybrid role - 3 days in the office.



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