Senior Regional Account Manager

2 weeks ago


Liverpool, United Kingdom Uber Full time

The Senior Regional Account Manager role is an outstanding opportunity to have a direct impact on the success of Uber Eats in Merseyside. The successful candidate will be supporting the GM with this region by developing a deep quantitative understanding of local market dynamics, building and encouraging relationships with key local partners, and jumping on challenges as they emerge.
This role calls for a combination of communication and stakeholder leadership skills, savvy analytics, strategic thinking, strong execution, and the interpersonal ability to work with teams from across the business. Further, as Uber Eats is a new business and remains a fast-paced environment, we are looking for a highly adaptable person who is able to switch between long-term critical initiatives one moment and pivot into rapid tactical actions the next.
Be responsible for the performance of the Merseyside markets, driving the top and bottom-line results of our operations in the cities we serve
Lead and manage a team of Account Managers and Field Sales Representatives to pursue partnerships with all the most important restaurants and grocers in your markets.
Build and cultivate relationships with some of our strategic local restaurant partners (e.g. national chain’s local franchisees; local influencers; local favourite independents)
Secure Restaurant Selection : identify restaurant partnerships at risk through core metric analysis and build recommendations on how to prevent restaurant churn
Build Tools : identify gaps in restaurant selection or marketplace reliability to help ensure Central teams are improving their impact
Experiment : take the lead on local tests of new practices and document key takeaways to help shape the future of our UK and EMEA processes
Over 6 of proven abilities in sales & account management a consistent record in business development and client management
Experience in operations management / consulting / business development/strategy work in a large business, or of growing a startup
Good business understanding and judgment. Comfortable in understanding a business through its financial information and thoughtful about overall strategic choices
Able to change directions quickly from long-term thinking to immediate action tactical response
Curious and eager to learn about all aspects of the business. We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
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