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Claims Quality Assurance Officer

4 months ago

Cardiff, United Kingdom Biotage Full time €45,000

Quality Assurance Manager
Biotage is a Global Impact Tech Company committed to solving society’s problems. We offer workflow solutions and products to customers in drug discovery and development, analytical testing and water and environmental testing. Our customers span a broad range of market segments including pharmaceutical, biotech, contract research and contract manufacturers as well as clinical, forensic and academic laboratories in addition to organizations focused on food safety, clean water and environmental sustainability.


We are seeking a Quality Assurance Manager to join our team, based at our site outside of Cardiff.
As Quality Assurance Manager, you will play a pivotal role in ensuring compliance with quality standards, maintaining our quality management system, and driving continuous improvement in quality practices across the organisation.

The role of Quality Assurance Manager is crucial in ensuring that our products and the service we provide to our customers, meet consistent standards and adhere to quality requirements.

The role of Quality Assurance Manager is crucial in ensuring that our products and the service we provide to our customers, meet consistent standards and adhere to quality requirements.

Overseeing all aspects of quality assurance for the site, ensuring compliance with regulatory requirements.
Developing and maintaining an internal audit program covering regulatory compliance and quality assurance.
Updating and maintaining the quality management system, ensuring accuracy and reliability.
Monitoring non-conformities and developing strategies for improvement based on data insights.
Responding promptly to customer enquiries related to quality and coordinating completion of customer questionnaires.
Lead in the preparation and follow-up of customer audits and resolve customer complaints through root cause investigations.

Bachelor's degree in a relevant field (Quality Management, Engineering, or related discipline).
Proven experience in a quality assurance role, preferably in manufacturing or a regulated industry.
Strong understanding of ISO 9001:2015 standards and quality management systems.
If you are passionate about quality, process improvement, and driving excellence, we encourage you to apply.

We value diversity and welcome applications from all qualified individuals.