PPM Helpdesk Administrator
3 weeks ago
What you'll do:
· Manage CAFM system as key user on site including PPM records, reactive and reporting. · Answer calls/email for the business in a timely fashion · Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. · Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment · Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained. · Where required, review Subcontractor performance and feedback through appropriate systems (e.g. Ariba) with assistance from Contract Support. · Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations. · Provide comprehensive reports relating to all jobs raised through the CAFM system. · Analysis and comprehension of reports relating to CAFM system. · Logging hazards & customer feedback on the QHSE Management Portal What we are looking for: · Organised - Works in a structured way. Thinks ahead to prioritise workload · Logical - Works in a clear and consistent manner · Attention to detail - Thorough in carrying out a task, with a high degree of accuracy · Assertiveness - Confident, effective in putting across point of view to others · Persistence - Follows through to resolution · Customer and team focus - Puts customer and team needs first; always considers impact of their actions #J-18808-Ljbffr-
PPM Helpdesk Administrator
4 weeks ago
Leeds, United Kingdom Invictus Group Full timeWhat you'll do: · Manage CAFM system as key user on site including PPM records, reactive and reporting. · Answer calls/email for the business in a timely fashion · Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. · Ensure communication is maintained throughout reactive job life between Facilities...
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Helpdesk Administrator
1 month ago
Leeds, United Kingdom APEX Engineering Solutions Ltd Full time**Overview** Due to growth, we are currently recruiting for a Helpdesk Administrator on behalf of a well-know and successful FM and HVAC contractor. They have over 50 members of staff working for them and multiple offices in the UK. They a large portfolio of clients including Aldi, Ministry of Justice, Ministry of Defence, Schools etc. The Helpdesk...
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Helpdesk Administrator
1 week ago
Leeds, United Kingdom HVAC Recruitment Full time**Role: Helpdesk Administrator** **Location: Holbeck, Leeds (LS11)** Are you looking for a new role where you will feel valued, appreciated, with real chances of progression to work your way up the career ladder? If so, this is the perfect role for you! What's not to love!! You will be working for one of the largest Facilities Management Companies in the...
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Helpdesk Administrator
1 month ago
Leeds, United Kingdom Catch 22 Full timeOur client, a Leading Facilities Management organisation are currently on the search for a Facilities Helpdesk Administrator to join their dynamic team in **Plymouth.** The Helpdesk Administrator will organise scheduled and reactive work orders ensuring response and completion within required time frames. **Key Accountabilities for the Facilities Helpdesk...
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Helpdesk Coordinator
5 days ago
Leeds, United Kingdom Catch 22 Full timeWe are currently working with an **established Facilities Service Provider** to source an experienced **Helpdesk Coordinator** to assist and support on of their key contracts. This is a **hybrid** role currently **working 3 days in the office and 2 from home** each week. **Helpdesk Coordinator** Core Responsibilities Include: - Log all incoming reactive...
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Helpdesk Coordinator
5 days ago
Leeds, United Kingdom Fusion People Ltd Full timeAre you seeking your next administration contract in the Leeds area? My client has an immediate opportunity within their Helpdesk team to provide additional support during this busy period. Duties: Provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Manage CAFM system as...
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Helpdesk Coordinator
13 hours ago
Leeds, United Kingdom Fusion People Ltd Full timeAre you seeking your next administration contract in the Leeds area? My client has an immediate opportunity within their Helpdesk team to provide additional support during this busy period. Duties: Provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Manage CAFM system as...
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Helpdesk Administrator
3 days ago
Leeds, United Kingdom Jupiter Construction Full timeJupiter Construction are looking for a friendly, dynamic and enthusiastic Helpdesk Administrator to join our growing FM Department. We are a forward-thinking company with a strong culture and values. The role will involve working across planned and reactive work-streams simultaneously; ensuring best practice is conducted through all activities in line with...
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Helpdesk Administrator
1 month ago
Leeds, United Kingdom Enertech FM Limited Full timeJob description An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Leeds Office, as part of our Helpdesk team. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers, contracts...
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Helpdesk Administrator
1 month ago
Leeds, United Kingdom Enertech FM Limited Full timeJob description An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Leeds Office, as part of our Helpdesk team. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers, contracts...
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Helpdesk Administrator
1 month ago
Leeds, United Kingdom Enertech FM Limited Full timeJob description An opportunity has arisen to join our ever expanding, well established and reputable facilities maintenance company in our Leeds Office, as part of our Helpdesk team. Experience in Helpdesk Facility’s role is preferred. The role of Helpdesk Administrator involves scheduling engineers’ diaries, liaising with our engineers, contracts...
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Helpdesk Administrator
1 month ago
Leeds, United Kingdom Graham Group Full time**About The Role**: **At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, **committed to enhancing the experience and making the lives of our clients’ easier.** **Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we’re **committed to investing in our people...
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Helpdesk Coordinator
1 month ago
Leeds, United Kingdom Reed Business Support Full time**Job Title: Helpdesk Co-ordinator** **Location: Leeds LS1** **Salary: £24,000** **Hours: Mon - Fri 08:00 - 17:00 (Hybrid Role)** Reed is currently recruiting for a Help-desk Coordinator to join a great team in Leeds city centre. This is a great opportunity for a customer focused individual looking for a Hybrid role and wanting to work for a reputable...
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Helpdesk Operator
1 month ago
Leeds, United Kingdom CBRE Full timePosted- 10-Feb-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Administrative, Facilities Management- Location(s)- Leeds - England - United Kingdom of Great Britain and Northern IrelandCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs...
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Fm Helpdesk Administrator
1 month ago
Leeds, United Kingdom Graham Group Full time**About The Role**: **At GRAHAM, we’re not just one of the UK’s leading Total FM providers - we’re also a trusted partner, **committed to enhancing the experience and making the lives of our clients’ easier.** **Energised by continued growth, and boasting an annual turnover in excess of £1bn per annum, we’re **committed to investing in our people...
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Helpdesk Administrator
1 day ago
Leeds, United Kingdom Hireonline Full time**Helpdesk Administrator (Temporary) - Leeds, LS9 8DZ** - Contract: 6-8 Weeks - Hours: 8am-5pm, Monday-Friday - Pay: £11.64 per hour - Location: East Street, Leeds - This is a temporary assignment to last approximately 6-8 weeks._ **Some duties may include**: - Answering calls - Handling Queries - Assigning contractors to jobs - Raising purchase orders -...
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Helpdesk Administrator
12 hours ago
Leeds, United Kingdom Hireonline Full time**Helpdesk Administrator (Temporary) - Leeds, LS9 8DZ** - Contract: 6-8 Weeks - Hours: 8am-5pm, Monday-Friday - Pay: £11.64 per hour - Location: East Street, Leeds - This is a temporary assignment to last approximately 6-8 weeks._ **Some duties may include**: - Answering calls - Handling Queries - Assigning contractors to jobs - Raising purchase orders -...
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Helpdesk Coordinator
2 days ago
Leeds, United Kingdom CBRE Managed Services Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team. As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of...
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Helpdesk Team Leader
1 week ago
Leeds, United Kingdom Equans Full timeHelpdesk Team Leader **Offer ID**: - 58242**Métier**: - Support Functions / Admin Support**Contract type**: - Helpdesk Team Leader**Schedule**: - Full-Time**Country**: - United Kingdom**EQUANS is looking for a Helpdesk Team Leader to join our team in Leeds, LS9 on a permanent basis. This is a full time role working 40 hours per week. On offer is a...
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Helpdesk Advisor
1 month ago
Leeds, United Kingdom CBRE Full timeCBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Operator to join the team. As a Helpdesk Operator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the...