Finance Business Analyst

2 weeks ago


United Kingdom Swissport Full time

Business Analyst – Finance Systems Location: UK
Reporting to: IT Service Manager, Finance & Procurement

We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.

7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.

These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.

"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. Your role will be responsible for driving efficiency, stability, security, standardisation and innovation across the finance and procurement applications.
Delivering support and help to all users of SAP and associated finance applications to ensure the systems are both efficient and reliable for all end users.
Predominantly with SAP, you will assist with the completion of ad-hoc projects related to processing and related interface systems, to ensure the users can get the best out of the applications and meet the ever-changing needs of the finance departments.
The role will involve the development of ERP Roadmap, new solutions, as well as the creation and delivery of training plans and documentation.
An in-depth knowledge of the SAP modules adopted within Swissport and a proven ability in the delivery of SAP technical solutions (customised forms, programs, interfaces etc) will be required.


Support Finance Applications (70% of time)

Provide support to the user community on any issues raised including triage of helpdesk calls.
Develop and adopt SLA with the finance community to ensure optimum issue resolution on a diverse range of applications including:

-SAP ECC 6 and SAP S/4Hana
-SAP DataSphere, Integration Suite and SAP Build
-SAP Signavio
-Work with business stakeholders to resolve new requirements or demands.
Develop key users’ community to build the first line of defence for support on site.

Develop Finance Applications (30% of time)

Work to continually improve the reliability and functionality of the finance applications whilst always reflective of cost v benefit of anything the team may recommend.
Take an active role in both the supplier and user communities for the applications, ensuring we are aware of the latest developments and are seen to influence any application developments to the betterment of our users.
Ensure security of data and overall applications architecture is at the forefront of any new changes and designs.
Assist the user community ensuring creation and cessation of users is undertaken efficiently and the access rights to the application are correctly controlled and authorised.

Working in global environment – supporting teams in different locations and with virtual tools.
Spanish business level

Systems and process analysis
Knowledge of SAP ECC and SAP S/4 Hana
Ability to translate technical requirements to the business and ultimately bridge the gap between technical and business users using appropriate language.

Understanding of the cloud delivery of SAP, whether that be Private or Public model
Understanding middleware solutions as well modern interface methods (e.g. Good knowledge of MS Office (Word, Excel, Outlook, PowerPoint)

SAP Certifications in the areas covered in above section preferred


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