Events Executive

3 weeks ago

Bristol, United Kingdom Eclipse Hotels Group Full time

Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London. Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels , located across the UK, Europe and the Caribbean.
An excellent opportunity has arisen for a Cluster Reservation & Events Coordinator. You will be based at our Holiday Inn in Bristol City Centre and assist the Assistant Revenue, Reservations & Events Manager for 4 properties (Bristol City Centre, Bristol Airport, Poole and Cardiff Airport) . You will have the opportunity to join a developing employer who has the passion and drive to deliver first class service and a quality employee experience.
This role is very hands' on and will require you to assist the CRRE Manager to oversee the day to day operations of our Revenue, Reservations & Events Sales Team. You'll ensure that all our clients' meetings and events run smoothly - acting as both brand ambassador and trusted partner. You will be vital in driving our brand standards forward and implementing changes to assist in providing profit growth whilst ensuring that our guests receives a true hospitality that our hotels believe in.
Discounted Hotel Rooms at 5000+ IHG Hotels worldwide. With 50% off Food and Beverage Services
Employee Assistance and Welfare Program
Health Plan
Life Insurance
Cashback and discounts on the leading high street retailers
Complimentary Meals on duty
Employee of the Month and Employee of the Year celebrations
Recommend a friend scheme
Excellent Training & Development
Ensure that our Bedroom and Events bookings are entered into the system, and accurate function sheets are produced
To assist in supervising our small but mighty team by ensuring the smooth delivery of daily tasks, providing effective leadership, training and to support our company objectives
Continue to support our key relationships with the third-party booking agents
Actively involved in inventory management
It's what connects every Team Member throughout our brand of hotels. True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests
True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay
True Listening : focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs
Experience in a 4* branded hotel would be a bonus
Attention to details, by ensuring that each functions sheet for our conference and events have all the relevant details included in order to deliver a seamless experience.
good organisational and administrative skills, proficient in Microsoft Word and Excel
Willing to work a flexible schedule including evenings, weekends, and bank holidays.

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