Contact Centre Advisor

2 weeks ago

Argyll amp Bute Scotland, United Kingdom Sky Full time €27,473

Join Sky Ireland as a Sell Advisor in our Dublin call centre earning €27,473 per annum with the opportunity to earn up to 18% bonus each year. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. It’s our people that make Sky a truly exciting and inclusive place to work – a place where you can be yourself and let your skills shine. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office. What you’ll do: · Take inbound calls from new customers wanting to join Sky or existing customers looking to upgrade or amend their package. · Be a Sky Ambassador selling the right package to the right customer · Be available to support our customers Monday to Friday between the hours of 8.45am – 7pm. Training and Development is hugely important to us which is why we’ll teach you all you need to know about our award-winning products and how to deal with any challenge, no matter how big or small, so you can achieve your full potential as a Sell Advisor. What you’ll bring: · A passion for selling and identifying upsell opportunities · Experience working in a target driven environment · Brilliant at connecting with people · Ability to understand our customers’ needs and requirements · Creative and innovative approach to problem solving · Willingness to learn new skills What we offer: · Regular incentives & rewards · In-depth sales training, that can be applied to any sales environment · Clear progression path, with opportunities to upskill through our Advisor Development Program and Emerging Leader Program The Benefits: At Sky Ireland, we offer our employees an extensive list of benefits, including: · Free Sky TV, along with discounted broadband · Private healthcare with Laya Healthcare · Annual sharesave scheme · Sky pension plan and Life Assurance which gives you extra piece of mind · Dental healthcare options · Cycle to work scheme · Exclusive discounts from over 800 retailers Inclusion: CVs aren’t everything. We’re more focused on who you are and the potential you’ll bring to Sky. That’s why we have a unique approach through a series of questions and a video round. If you need us to make any adjustments to our recruitment process, let our Recruitment Team know by clicking the support button at the beginning of your application. Where you’ll work You’ll be based at our brilliant Contact Centre at Burlington Plaza in the centre of Dublin, but we operate a hybrid model which allows you the flexibility to split your time between home and the office, with the requirement to be on-site 2 days a week. When you’re on site, you’ll have access to free tea and coffee, break out TV area, bike rack, changing/shower facilities, and discounted bus travel. Find out more about Sky Ireland here: Why wait? Apply now to build an amazing career and be part of a brilliant team. We can’t wait to hear from you. To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about. Just so you know: if your application is successful, we’ll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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    2 weeks ago

    Argyll & Bute, Scotland, United Kingdom Sky Full time €27,473

    Join Sky Ireland as a Sell Advisor in our Dublin call centre earning €27,473 per annum with the opportunity to earn up to 18% bonus each year. Our contact centres have embraced hybrid working which means you’ll split your time between home and the office. Be a Sky Ambassador selling the right package to the right customer · Be available to support our...

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