Sales Quality Control Administrator
3 weeks ago
Inbound Sales Administrator
Permanent
£My client is a company that specialises in complete drainage services to corporate clients managing domestic and small commercial drainage failures. The company provides a quick and competitively priced response to their clients' needs whether it be a simple blockage, a drain collapse or a burst water pipe. Due to recent expansion, they currently have an opportunity for an Inbound Sales Administrator to work from the clients Ringwood office.
Answering a high volume of new inbound enquiries via phone, live chat and contact forms.
* Dealing with inbound sales enquiries and converting leads.
* Taking payments from customers over the phone.
* Dealing with any inbound complaints efficiently.
* Managing an extensive range of job data and applying tasks where necessary.
* Ensuring quality control standards are met with every job.
* Creating and issuing Survey reports.
* Data input.
* Excellent communication & phone handling skills.
* Efficient with Excel, Word, PDFs. CRM Systems etc.
* Previous experience within a similar customer service or sales.
* 28 days paid holiday.
* Pension.
* Opportunity to grow and excel within the business
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