Digital Team Lead Volunteer

4 weeks ago


United Kingdom Teenage Helpline Full time

At Teenage Helpline , we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We are a flexible organisation that values the contributions of everyone. The Digital Innovations Team Lead is responsible for overseeing the delivery of value for Teenage Helpline through research of emerging technologies, development of proof of concepts and the delivery of new solutions through technology identified. The role involves communication with other Teenage Helpline team leads; creating an opportunities-based technology plan for the charity; You’ll be at the forefront of our digital transformation journey. You’ll work closely with cross-functional teams to design, develop, and implement innovative solutions that enhance user experiences, streamline processes, introduce new workflows and ultimately drive charity growth.
Collaborate with IT Project Managers to ensure digital innovations projects are assigned, worked on and project requirements are understood.
Exploring new opportunities with low/no code products such as those in the Microsoft portfolio, making the most of opportunities to provide more value for the charity.
Promote best practices such as adhering to the project's software development lifecycle requirements.
Planning initiatives and tracking associated timelines.
Management of Digital Innovations Team, ensuring work is allocated, managed and tracked effectively.
Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.
Ensure code quality, scalability, and security across all projects.
Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
Passion for research and development and how it can create value for Teenage Helpline’s operations.
Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.
Strong familiarity with and use of Microsoft 365 and Azure products.
Our mission is to make Teenage Helpline the best charity in the UK. Skills can be learned, but diversity cannot. Video or WrittenApplication (when applicable)
# Please let us know if you require any accommodations for the interview process, and we’ll do our best to assist.
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