1st Line Support Engineer

3 weeks ago


Duxford Cambridgeshire, United Kingdom Cooper Lomaz Recruitment Full time

Job Title: 1st Line Support Engineer
Increasing Holiday with service, Pension, Employee Assistance Program, Discretionary Bonus Scheme
Cooper Lomaz are excited to offer a career opportunity with a global company who have an office based in the UK. We are supporting the business in a search for a 1st Line Support Engineer to join their team, to provide support for their internal IT and Infrastructure.
This internal 1st Line Support Engineer role is based on-site at their head office, providing support to inbound tickets and walk-ins, relating to their software, hardware, and infrastructure. The role will be troubleshooting networks, hardware and software, deploying new equipment for end users, setting up new hardware like printers and networks, and maintaining the company’s asset management.
Provide IT Support at 1st to 2nd line level.
Troubleshoot, diagnose and fix issues relating to the business's Hardware, Software and infrastructure.
Maintain the company’s asset management.
Experience with Active Directory, Office 365 and working with Windows operating systems.
Proven background in delivering IT support, Troubleshooting and deployment of new equipment.
Shift Pattern:
This role is 100% onsite and will require you to hold access to your own transport, due to the location of the office.



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