Lead CRM Consultant

2 weeks ago


London, United Kingdom Data Controller, VE Ltd Full time

London, United Kingdom | Posted on 12/04/2024
VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span all aspects of business, providing aholistic approach to managing an organization. We are committed to providingtechnical innovations and tools that empower organizations with criticalinformation to facilitate decision-making that results in businesstransformation through cost savings and increased operational efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities.

Job Description
Lead HubSpot - CRM Consultant
Job Summary: As a Lead CRM Consultant at VE3, you will spearhead the implementation and optimization of our CRM strategies, focusing primarily on HubSpot. You'll play a crucial role in enhancing our CRM systems to support business goals, streamline processes, and improve customer engagement.
Requirements
Key Responsibilities:

Lead the deployment and management of HubSpot CRM, ensuring seamless integration with other business systems.
Develop and execute CRM strategies that align with company objectives, focusing on customer journey enhancement and data-driven decision-making.
Provide expertise in CRM functionalities, guiding the sales, marketing, and customer service teams in effective usage.
Conduct comprehensive CRM audits, identifying areas for improvement and implementing solutions to optimize performance.
Collaborate with cross-functional teams to ensure CRM tools are leveraged effectively across all business units.Customize CR
M platforms to meet specific business requirements, including creating custom fields, workflows, and dashboards.
Oversee data management within the CRM system, ensuring data integrity, compliance, and security.
Deliver training and support to users, fostering a high level of CRM adoption and proficiency.
Keep abreast of CRM trends and technologies, recommending and implementing upgrades and new features as necessary.
Analyze CRM data to provide insights and reports, aiding in strategic decision-making and performance tracking. Qualifications:
Proven experience in CRM management and optimization, with a strong preference for expertise in HubSpot.
Bachelor's degree in Business Administration, Marketing, Information Technology, or related field.
Strong understanding of sales and marketing processes and how they integrate with CRM systems.
Excellent project management skills with a track record of successful CRM implementation and integration.
Solid analytical and problem-solving abilities, with a focus on data-driven decision-making.
Excellent communication and interpersonal skills, with the ability to train and motivate team members.
Proficiency in data analytics and reporting tools.
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