See more Collapse

IT Systems Support, Cardiff

1 month ago

Cardiff, United Kingdom New Directions Holdings Limited Full time

Who are we?

We are New Directions, a group of companies that provide UK wide services (including recruitment, training, care provision and other support services) within education, social care, domiciliary care and the pharmaceutical sector, from a network of offices across the UK.

Voted Best Employer – Cardiff Life Awards 2024

Summary of Role:

To assist the IT Team in the provision of user support, administration and development of the IT network to ensure smooth and continuous delivery of core IT services to the company.

Main Duties:

  • To provide first-line software and hardware support, including telephony
  • “Helpdesk” support to users in the company offices and at home
  • Setup new users on all systems
  • To install and configure all IT hardware at multiple sites
  • Support and administer the Swyx phone system and related devices
  • To perform routine tasks essential for the smooth running and availability of IT Services
  • To troubleshoot Network problems across infrastructure
  • To manage anti-virus, anti-spam, web filtering and email archiving
  • To invoke external maintenance when necessary
  • To provide support for the various IT applications and “bespoke software”

What we offer:

Fantastic employee benefits including:

  • A flexible working environment, with the opportunity for hybrid working
  • Health Cashback scheme
  • Life Assurance of 4 x salary
  • Pension Scheme
  • A generous annual leave entitlement of 25 days plus bank holidays (rising to 27 days holiday after two years’ service)
  • Opportunity to purchase additional annual leave through salary sacrifice
  • A day off for your birthday
  • A Giving Back Day – to offer your services to the local community
  • Electric Vehicle Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
  • Cycle to Work Salary Sacrifice Scheme (subject to qualifying eligibility criteria)
  • Opportunity to join our 3% interest Christmas Savings Scheme
  • Employee referral scheme; you can earn between £250 and £500 for each successful referral into the business
  • Regular social, health and well-being events
  • Free on site parking
  • On site Gym
#J-18808-Ljbffr

We have other current jobs related to this field that you can find below

  • Systems Support Operator in Cardiff

    2 months ago

    Cardiff, Cardiff, United Kingdom Pertemps Cardiff Full time

    We are looking for an experienced Systems Support Operator for an immediate start temporary assignment based in Cardiff Gate.Working within the Transformation, Innovation & Digital team you will be responsible for providing 1st line technical support and duties will include: -Answering support queries. Logging incidents using the in-house service desk tool...

  • Systems Support Operator in Cardiff

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Pertemps Cardiff Full time

    We are looking for an experienced Systems Support Operator for an immediate start temporary assignment based in Cardiff Gate.Working within the Transformation, Innovation & Digital team you will be responsible for providing 1st line technical support and duties will include: -Answering support queries. Logging incidents using the in-house service desk tool...

  • Business Support Administrator in Cardiff

    3 weeks ago

    Cardiff, United Kingdom Pertemps Cardiff Full time

    We are looking for an experienced Business Support Administrator for an immediate start temporary assignment based in Cardiff Gate.Reporting to the Business Support Manager you will support the effective operational delivery of membership and customer subscriptions processing, finance reconciliation, departmental administration support and audit to agreed...

  • Finance Officer in Cardiff

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Cardiff Youth Service offers a range of provisions for young people aged 11-25 and consists of a talented and enthusiastic team of professional youth workers who operate across the city. This set up consists of youth centres, specialist provisions, youth mentoring and street based youth work teams that all provide a wide variety of creative opportunities and...

  • Finance Officer in Cardiff

    2 months ago

    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Cardiff Youth Service offers a range of provisions for young people aged 11-25 and consists of a talented and enthusiastic team of professional youth workers who operate across the city. This set up consists of youth centres, specialist provisions, youth mentoring and street based youth work teams that all provide a wide variety of creative opportunities and...

  • Social Worker in Cardiff

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Cardiff benefits from being the capital city of Wales, offering social workers the opportunity to work with a highly diverse population with a variety of care and support needs. As the largest local authority in Wales we support nearly 5000 individuals to live well, offering them a person-centred support structure to ensure they can meet their own needs and...

  • Social Worker in Cardiff

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Cardiff benefits from being the capital city of Wales, offering social workers the opportunity to work with a highly diverse population with a variety of care and support needs. As the largest local authority in Wales we support nearly 5000 individuals to live well, offering them a person-centred support structure to ensure they can meet their own needs and...

  • Cleaning Support Operative in Cardiff

    2 months ago

    Cardiff, Cardiff, United Kingdom Cardiff Airport Full time

    Contract Type: Fixed Term (March – 31st October 2024) Hours Per Week: 42 hrs (4 on 4 off working nights) & 1x position 25hrs working Monday-Friday. Hourly rate: £12 Closing Date: 5pm Tuesday 30th April 2024 About us Cardiff Airport is the national airport for Wales and an important part of the national transport infrastructure and key gateway to the UK...

  • Senior IT Support Officer in Cardiff

    4 weeks ago

    Cardiff, Cardiff, United Kingdom NHS Wales - Cardiff and Vale University Health Board Full time

    An exciting opportunity has arisen for a Senior IT Support Officer to be appointed within IT Support at Cardiff and Vale University health board following an ITIL framework. You will possess a significant amount of experience of providing service desk support to IT users across a mixed Windows environment within a large organisation (preferably the NHS)...

  • Senior IT Support Officer in Cardiff

    3 weeks ago

    Cardiff, Cardiff, United Kingdom NHS Wales - Cardiff and Vale University Health Board Full time

    An exciting opportunity has arisen for a Senior IT Support Officer to be appointed within IT Support at Cardiff and Vale University health board following an ITIL framework. You will possess a significant amount of experience of providing service desk support to IT users across a mixed Windows environment within a large organisation (preferably the NHS)...

  • Vehicle Technician in Cardiff

    1 month ago

    Cardiff, Cardiff, United Kingdom Cardiff Bus Full time

    Cardiff Bus is looking for an experienced Vehicle Technician to join our team in the Engineering department, Our engineering team has an exciting opportunity for an enthusiastic person to join in supporting the smooth running of Cardiff Bus, by keeping all our vehicles road worthy and fault free. The successful candidate will support the engineering team to...

  • Vehicle Technician in Cardiff

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Cardiff Bus Full time

    Cardiff Bus is looking for an experienced Vehicle Technician to join our team in the Engineering department, Our engineering team has an exciting opportunity for an enthusiastic person to join in supporting the smooth running of Cardiff Bus, by keeping all our vehicles road worthy and fault free. The successful candidate will support the engineering team to...

  • Assistant Duty Supervisor

    2 weeks ago

    Cardiff, United Kingdom Cardiff Council Full time

    **About The Service** A great opportunity has arisen to join the team at Cardiff Castle as an Assistant Duty Supervisor. Visited by thousands of people each year, Cardiff Castle is one of Wales’ leading heritage attraction and a site of international significance. **About the job** As the Assistant Duty Supervisor, you will assist the Duty Supervisors with...

  • Housing First Officer in Cardiff

    3 weeks ago

    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Cardiff Councils Support and Accommodation Service provide accommodation, advice and support to vulnerable single people and families in housing need. Our services run 24/7 365 days a year. Due to the Covid19 pandemic, our service has had to make large changes and the successful candidates will contribute to the expansion of the service. About the jobCardiff...

  • Housing First Officer in Cardiff

    4 weeks ago

    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Cardiff Councils Support and Accommodation Service provide accommodation, advice and support to vulnerable single people and families in housing need. Our services run 24/7 365 days a year. Due to the Covid19 pandemic, our service has had to make large changes and the successful candidates will contribute to the expansion of the service. About the jobCardiff...

  • Housing First Officer in Cardiff

    4 days ago

    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Cardiff Councils Support and Accommodation Service provide accommodation, advice and support to vulnerable single people and families in housing need. Our services run 24/7 365 days a year. Due to the Covid19 pandemic, our service has had to make large changes and the successful candidates will contribute to the expansion of the service. About the jobCardiff...

  • Housing First Officer in Cardiff

    4 weeks ago

    Cardiff, United Kingdom Cardiff Council Full time

    Cardiff Councils Support and Accommodation Service provide accommodation, advice and support to vulnerable single people and families in housing need. Our services run 24/7 365 days a year. Due to the Covid19 pandemic, our service has had to make large changes and the successful candidates will contribute to the expansion of the service. ...

  • Vehicle Technician in Cardiff

    1 month ago

    Cardiff, United Kingdom Cardiff Bus Full time

    Cardiff Bus is looking for an experienced Vehicle Technician to join our team in the Engineering department, Our engineering team has an exciting opportunity for an enthusiastic person to join in supporting the smooth running of Cardiff Bus, by keeping all our vehicles road worthy and fault free. The successful candidate will...

  • Senior Social Work in Cardiff

    4 weeks ago

    Cardiff, United Kingdom Cardiff Council Full time

    This role currently attracts a market supplement of £3,000 (full time equivalent), reviewed annually. An AMHP salary allowance will be added if applicable. Cardiff benefits from being the capital city of Wales, offering social workers the opportunity to work with a highly diverse population with a variety of care and support needs. As the...

  • Senior Social Work in Cardiff

    3 weeks ago

    Cardiff, United Kingdom Cardiff Council Full time

    This role currently attracts a market supplement of £3,000 (full time equivalent), reviewed annually. An AMHP salary allowance will be added if applicable. Cardiff benefits from being the capital city of Wales, offering social workers the opportunity to work with a highly diverse population with a variety of care and support needs. As the...