Systems Support Operator in Cardiff

3 weeks ago


Cardiff, Cardiff, United Kingdom Pertemps Cardiff Full time

We are looking for an experienced Systems Support Operator for an immediate start temporary assignment based in Cardiff Gate.Working within the Transformation, Innovation & Digital team you will be responsible for providing 1st line technical support and duties will include: -Answering support queries.

  • Logging incidents using the in-house service desk tool and working closely with staff and external suppliers to ensure issues are accurately reported and resolved in a timely manner.
  • Providing user support for IT systems, troubleshooting problems and advice on the appropriate action.
  • Analyse, Troubleshoot and resolve IT issues.
  • Assist with the testing of released fixes from internal engineering teams and external suppliers.
  • Setup new users in supported systems.
  • Respond to requests for technical assistance in person, via the phone or electronically.
  • Provide updates to users as requested and in conjunction with agreed SLA's.
  • Assist in the delivery of projects.
The successful candidate must have previous experience in a similar role together with:
  • Knowledge of Microsoft Office 365, Microsoft Entra ID/Active Directory - Dynamics and/or Power Platform
  • Basic understanding of database concepts and application lifecyle management (ALM)
  • Strong communications skills and the ability to deal with people at all levels.
  • Attention to detail.
  • The ability to work to targets ensuring deadlines are met.
This is a full-time role working 35 hours per week, Monday to Friday.Rate of pay is £15.93 per hour.

  • Cardiff, Cardiff, United Kingdom Cardiff Airport Full time

    Contract Type: Fixed Term (March – 31st October 2024) Hours Per Week: 42 hrs (4 on 4 off working nights) & 1x position 25hrs working Monday-Friday. Hourly rate: £12 Closing Date: 5pm Tuesday 30th April 2024 About us Cardiff Airport is the national airport for Wales and an important part of the national transport infrastructure and key gateway to the UK...


  • Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Cardiff Youth Service offers a range of provisions for young people aged 11-25 and consists of a talented and enthusiastic team of professional youth workers who operate across the city. This set up consists of youth centres, specialist provisions, youth mentoring and street based youth work teams that all provide a wide variety of creative opportunities and...


  • Cardiff, Cardiff, United Kingdom Cardiff Bus Full time

    Cardiff Bus is looking for an experienced Vehicle Technician to join our team in the Engineering department, Our engineering team has an exciting opportunity for an enthusiastic person to join in supporting the smooth running of Cardiff Bus, by keeping all our vehicles road worthy and fault free. The successful candidate will support the engineering team to...


  • Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Cardiff is one of the fastest growing and most highly skilled cities in Britain with a Lexcel accredited in house Legal Service. We have a great opportunity for a hardworking, motivated and adaptable legal practitioner to join Cardiff Council's Legal Service, based in County Hall in the heart of Cardiff Bay with good transport links and parking facilities. ...


  • Cardiff, Cardiff, United Kingdom Cardiff Bus Full time

    Cardiff Bus is seeking an Allocations Administrator to join the Allocations Team to support our operation, on a fixed term basis to support Maternity leave. Reporting to the Lead Allocations Supervisor, you will provide general administrative support to the allocation's supervisors, operations managers and driving staff. This is a fixed term contract to...

  • Support Officer

    3 weeks ago


    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    An exciting opportunity has become available at Cardiff Council and we are recruiting for a Support Officer to assist with the managing of Intelligent Transport Systems (ITS). These are used increasingly to solve today's transport problems. These systems apply new information and communication technology to maximise the efficiency and safety of the...


  • Cardiff, Cardiff, United Kingdom Cardiff Bus Full time

    We have an exciting and rare opportunity for a Finance Manager to join our team at Cardiff Bus. This is a permanent role working 37 hours per week. The role The postholder will provide real time support and analysis to the Senior Leadership Team and Business Managers, and be a trusted advisor, focused on adding value to the business. Reporting to the Finance...


  • Cardiff, Cardiff, United Kingdom Pertemps Cardiff Full time

    Job Title: Kitchen Showroom AssistantLocation: Cardiff, UKWorking Hours: Monday - Friday 9am to 5pm, plus 1 in 4 Saturdays 9am - 4pm (with a day off in the week)Salary: £23,000 per annumYou will be working for a family-owned company specializing in the supply and installation of Quartz Worktops in Cardiff and the surrounding areas. As part of our small...

  • HR Advisor in Cardiff

    1 month ago


    Cardiff, Cardiff, United Kingdom Cardiff University Full time

    The College of Biomedical and Life Sciences are looking to appoint a HR Advisor to work as part of a team to deliver and contribute to the provision of a customer-focused, professional Human Resources service. As an HR Advisor you will provide day-to-day generalist advice and support across the full employee life cycle to employees and managers within the...


  • Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    The Money Advice Team is a welfare and benefits team that sees approximately 1500 people a month identifying financial support, grants and discounts and dealing with debt. The Team is expanding due to the demand and the essential need of people visiting the 20+ locations a week that the team are committed to attending. About the job An exciting opportunity...


  • Cardiff, Cardiff, United Kingdom Meridian Business Support Full time

    We have an exciting position available to join one of our clients as a System Administrator on a temporary basis. We are seeking a dynamic, enthusiastic, and confident individual to join a small team in providing support as a single point of contact for users of the CareFirst system within Children's Services. CareFirst is the case management system utilised...


  • Cardiff, Cardiff, United Kingdom Cardiff Metropolitan University Full time

    PDR is a leading global design consultancy and applied research centre based in Cardiff. PDR works across a wide range of industries and this role will focus on Marketing PDR's activities to a wide international audience. The Business Development Officer will work with the Design Specialists and have responsibility for prospecting, qualifying, and generating...


  • Cardiff, Cardiff, United Kingdom Proactive Appointments Full time

    Service Desk Support Analyst - 5 days on site We are looking for an experienced and talented Service Desk Support Analyst to join one of our biggest customers based in Cardiff. This is a new role and function within the company so offers a great opportunity for someone to create a new career path for themselves. JOB PURPOSE: To provide in person and...


  • Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    Nyth y Deryn is our new school based in Leckwith. We are part of the Bryn y Deryn family of schools. At Nyth y Deryn, we work with for 90 learners who have behavioural, emotional, mental health and social difficulties. Our school provides supports for learners from high schools across the City of Cardiff. We aim to support these learners and their schools to...


  • Cardiff, Cardiff, United Kingdom Pertemps Cardiff Full time

    Position: Branch AdministratorLocation: Central CardiffSalary: £25,000 per annum plus fantastic BONUS paid quarterlyExcellent BenefitsWorking Hours: Monday to Friday, 8:00 am - 5:00 pm (one hour for lunch), finish at 4:30 pm on FridayCompany Overview:Pertemps is currently collaborating with a client renowned for supporting the global construction industry....


  • Cardiff, Cardiff, United Kingdom Cardiff Community Housing Association Full time

    You will be taking a lead on improving the use and capabilities of our systems to improve the customer journey for tenants and efficiencies for staff within the Property Directorate. You will play a key role in data cleansing and providing accurate KPI's which well help shape the services we provide. You will be a part of the Property Customer Support Team...


  • Cardiff, Cardiff, United Kingdom Cardiff University Full time

    Job Purpose: Provide an administrative service to the School/Directorate, engaging in and completing a range of routine tasks to meet operational and customer service requirements. Provide support and guidance on administration systems and processes, ensure the Centre is supported, and key duties undertaken. As the biggest university in Wales - and a major...


  • Cardiff, Cardiff, United Kingdom NHS Wales - Cardiff and Vale University Health Board Full time

    Contract: Fixed term: 12 months The Dermatology Directorate at the University Hospital of Wales is one of the professorial Dermatology Units in the UK. It is the focal point of treatment, teaching and research in Dermatology in the Principality. It has an unparalleled service in dermatological surgery and is one of the centres in the UK which provide Mohs'...


  • Cardiff, Cardiff, United Kingdom Children in Wales Full time

    Contract: Permanent Hours of Work: 28 hours per week Salary Scale: £34,000 per annum (Pro rata) Annual Leave: 25 days per annum (Pro rata) Method of Pay: Salaries are paid directly into staff member's nominated bank account on the 15th of each month Pension: Children in Wales' employees are automatically enrolled to the Workplace Pension Scheme, but you may...

  • Data Quality

    1 week ago


    Cardiff, Cardiff, United Kingdom Cardiff Council Full time

    The Education and Lifelong Learning Directorate provides the strategic, professional and operational support to enable the Council to fulfil its responsibilities for early years education, statutory age education, education in school sixth forms and a youth service. There are 128 schools in Cardiff consisting of 3 nursery schools, 99 Primary Schools, 18...