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Director, Customer Account Manager
3 months ago
Account Director
About Us: 83zero is a recruitment agency partnering with a leading secure, integrated cloud services provider based in London. Our client is dedicated to enabling UK organisations to operate securely and innovate in the cloud, supporting digital transformation across various business maturity levels.
Job Title: Account Director
Sales Manager
Location: London - 2 Days a week
Contract: Permanent, Full-time
Company Overview: Our client offers a comprehensive suite of cloud services that empower businesses to thrive in a secure digital environment. As an Account Director, you will serve as the primary commercial and strategic engagement point between our client and their customer base. Your role will involve increasing sales activity, growing revenue, and ensuring exceptional client service through deep understanding of client challenges and effective use of our client's products and capabilities.
Build and manage a robust sales pipeline, identifying and closing new business opportunities within existing accounts and new logos.
Collaborate closely with Service Delivery Managers to ensure holistic account management and client satisfaction.
Maintain accurate sales records and manage the CRM system effectively.
Develop and execute strategic account development plans.
Work closely with the marketing team to implement campaigns and events that support sales initiatives.
Act as the primary point of contact for all strategic and commercial matters.
Leverage executive sponsorship within client accounts.
Mentor and share knowledge with junior members of the sales team.
Prepare detailed reports on account status and sales performance.
University degree in Business Administration, Marketing, or a related field.
Experience: Minimum 4+ years of experience directly managing an account base, ideally within the IT or cloud services industry.
Proven ability to communicate, present, and influence key stakeholders, including Executive and C-level.
Strong proficiency in CRM software (e.g., Salesforce) and MS Office suite, particularly Excel.
Ability to manage multiple projects simultaneously with keen attention to detail.
Excellent networking and relationship-building skills.
Team player with good prioritisation and project management skills.
Customer-focused mindset with a passion for delivering exceptional service.
If you are ready to take on a strategic leadership role and drive growth in a dynamic cloud services environment, apply now to join our client's dedicated team in London
