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Director, Customer Account Manager
1 month ago
We have Fulltime opportunity for you as “Account Director” @ London, UK (2-3 Days a week
Job Title: “Account Director”
London, UK (2-3 Days a week)
Client is seeking a leader to be responsible for growing client engagements and setting the charter for Client's CPG accounts. They are accountable for overall account management activities and serve as leaders overseeing revenue growth and maintain indirect responsibility for shared service work activities. They are also skilled in having difficult client and employee conversations within the context of project management and they consistently demonstrate an advanced ability to rally a team to deliver high client satisfaction.
Account Management Director will establish, maintain and grow strong, strategic partnerships with clients by ensuring the successful execution of deliverables. Provide thought leadership on strategic planning initiatives and engage a cross-functional team to deliver high levels of overall service and delivery.
• Establish strong relationships with CPG clients to promote Client and our service offerings.
• Drive new business on existing accounts and participate in new business development efforts.
• Consistently demonstrates financial acumen through ensuring revenue and profitability targets are met on account(s).
• Proactively manage the business to client through supporting and leading staffing and resource management.
• Ability to travel to clients frequently and sometimes with little advance notice
• Lead execution of all client work, ensuring it meets or exceeds client’s objectives, is in line with company’s creative philosophy and is of the highest quality.
Bachelor's degree required in Technical/Business discipline
• 10+ years of experience in client services/account management in consultative services selling
• Advanced Word, Excel, and PowerPoint skills