Call Centre Scheduler

3 days ago


Blackpool Lancashire, United Kingdom Great Places Housing Association Full time €25,000

This is aPermanent,Full Time

*Please note this role is known as Planning Officer at Great Places*
35 hour week, Monday Friday
Start at 26 days annual leave plus bank holidays, increasing up to 30 days

As the key link between our call centre, on-site operatives, and contractors, youll ensure repairs are completed on time and to a high standard.
By staying organised and ahead of the game, youll help us deliver more repairs, faster and making a positive impact on customer experiences.
Youll also use data to spot patterns and find ways to improve how we work. Whether its reducing travel time, organising materials more efficiently, or finding smarter ways to handle workloads, your actions will help us work better and achieve more.
Flexible and adaptable approach to deal with changing requirements
Team rota 07.30am to 6pm - please note this role is based in the office full time
A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing
A passion to advocate on behalf of people and communities
To be professional and work with integrity, inclusivity and respect for diversity
We love to hear from anyone who is enthusiastic about working in social housing.



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