Call Centre Representative

3 months ago

Blackpool, United Kingdom Gallagher Benefit Services Full time

**Introduction**

This is an Outbound Telesales role, with a difference

Everyone you call will have asked for a call with us. And it’ll be down to you to give them the information they’re looking for, ultimately helping us grow our business through sales.

Gallagher Benefit Services is a leading, full-lifecycle employee benefit consultancy, trusted by employers of all kinds. We help them build a better workplace, positively impacting the lives of thousands of employees every day.

**About the role**

On the face of it, this role is fairly simple. You’ll have a list of companies that have asked us to give them a call about the benefits the offer their employees. Typically these benefits will all have a provider, and these relationships come up for renewal. When they do, we help these companies to find the very best benefits for their business.

On a day-to-day basis you’ll call small to medium sized companies to find out what Employee Benefits they currently have in place (i.e. Private Medical Insurance, Life Insurance, Income Protection, etc.) and when those benefits are due for renewal.

You’ll then;
- Update our database with information on their existing benefits/schemes for future prospecting
- Pitch anything “In Date” or imminent. Any business signed will earn commission
- Promote Gallagher Employee Benefits Services to prospective clients.

**About you**

We're looking for someone with the ability to build a good relationship quickly, over the phone. And you’ll have a genuine desire to succeed. Don’t worry if you’ve never done a role like this before, we’ll give you all the training you need to succeed

Previous experience in a similar role would be useful, but what we really need is someone with the right attributes, and who is willing to learn (full training given)
- **Minimum requirements (essentials)**
- Be comfortable talking to company owners, directors and senior management on the phone
- Be comfortable with targets, and working in a target driven environment
- Eligibility to work in the UK
- **Nice to haves (desirables)**
- Previous experience in a similar role (Telesales)

**About rewards and compensation**

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- **Minimum of 25 days holiday,** plus bank holidays, and the option to ‘buy’ 5 more days
- **Defined contribution pension scheme, **which Gallagher will also contribute to
- **Life insurance,** which will pay 4x your basic annual salary, which you can top-up to 10x
- **Income protection**, we’ll cover up to 50% of your annual income, with options to top up
- **Health cash plan or Private medical insurance**

Other benefits include:

- Three fully paid volunteering days per year
- **Employee Stock Purchase plan**, offering company shares at a discount
- **Share incentive plan**,HMRC approved, tax effective, stock purchase plan
- Critical illness cover
- Discounted gym membership, with over 3,000 gyms nationally
- Season ticket loan
- Access to a discounted voucher portal to save money on your weekly shop or next big purchase
- Emergency back-up family care
- And many more

**About inclusion and diversity at Gallagher**

We want Gallagher to be the organisation that allour people are proud to be a part of and where everyone can call themselves one of our team. Our culture is embracing of difference, where you can be your best and, perhaps most importantly, be yourself.

By welcoming and encouraging diverse opinions and backgrounds within our organisation, we have a healthier, more innovative, progressive, and ultimately more profitable business.

**Gallagher is Disability Confident Committed**. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however we can only do this if you let us know.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be **accredited as a Living Wage employer** with the Living Wage Foundation. We are committed to diversity and opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

If this sounds like somewhere you’d like to join, we'd love to hear from you

**Job Types**: Permanent, Full-time

Pay: £21,000.00-£23,000.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension

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