Emergency Call Handler

2 days ago


Blackpool, United Kingdom First Call Business Communications Full time

As the business go from strength to strength we are again looking to expand the operational team.

Firstcall Business Communications provide a high standard of inbound call management services. Our staff work with a number of different companies such as Social Housing providers, Local Council authorities, Building Maintenance and FM companies, Government bodies and Health care providers. We NEVER do outbound sales or cold calling.

Shift patterns will vary with a range of shifts available across a 24 hours period, including early mornings, evenings and weekends. ALL applicants must be available to work both Saturday and Sunday every week ( we are working towards a rotating weekend roster).

Call Centre experience is not required - we will teach you all you need to know.

We are looking for friendly, hard working, reliable, kind and committed people to come and join our First Call Family.

You will be working on computers at a fairly fast pace so being computer literate is a must.

Lots of our team work their shifts around college, university, hobbies and sometimes other jobs.

Our team have worked amazingly throughout the pandemic, providing vital services to a number of sectors. Our team are classed as key workers due to the nature of the calls we deal with. The business has gone from strength to strength and we cant wait for you to come and join the fun

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 16/40 per week

**Salary**: From £9.50 per hour

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekend availability

COVID-19 considerations:
Staff and Visitors are required to wear a mask on site.

Ability to commute/relocate:

- Blackpool, FY2 0JF: reliably commute or plan to relocate before starting work (required)



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