Customer Assistant

4 weeks ago


NewcastleunderLyme Staffordshire, United Kingdom MARKS&SPENCER Full time
Customer Assistant - Clothing & Home - Wolstanton

The work pattern for this vacancy is:

Tue 6am-10am

Wed 6am - 10am

Fri 6am - 10am

Sat 4pm-8pm

Purpose

To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to continually improve.

Key Accountabilities

· Serve our customers efficiently, both on the shop floor and at service points

· Keep the store clean and tidy, ensuring that our shelves are always stocked with product

· Monitor and deliver on the daily sales targets, priorities, promotions and selling opportunities

· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.

· Build expert product knowledge to sell and recommend our products and services

· We'll give you the training to utilise all digital tools and communication channels to deliver for the customer every time

Key Capabilities

· High levels of customer service

· Committed to delivering excellent work with great attention to detail

· Open to and acts upon feedback, asking for this regularly

· Takes accountability for planning and managing own workload efficiently

· Strong communication skills

· Adaptable to changing situations

· Builds positive relationships by being a good listener

· Good level of digital capability

Everyone's Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

access_time 16 days ago | place Burton upon trent

access_time a day ago | place Newcastle-under-lyme

access_time a day ago | place Newcastle-under-lyme

access_time 19 hours ago | place Stoke-on-trent

access_time a day ago | place Burton upon trent

access_time 19 hours ago | place Stoke-on-trent

access_time 19 hours ago | place Stoke-on-trent

#J-18808-Ljbffr
  • Customer Assistant

    3 weeks ago


    Newcastle-under-Lyme, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Newcastle Under Lyme. Vue Newcastle Under Lyme is an 8 screen, state-of-the-art mutliplex. We are located in the historic market town within Lymelight Boulevard shopping centre and are only 2 minutes walk from...

  • Customer Assistant

    3 weeks ago


    Newcastle-under-Lyme, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Newcastle Under Lyme. Vue Newcastle Under Lyme is an 8 screen, state-of-the-art mutliplex. We are located in the historic market town within Lymelight Boulevard shopping centre and are only 2 minutes walk from...

  • Customer Assistant

    5 days ago


    Newcastle-under-Lyme, United Kingdom Vue Full time

    **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Newcastle Under Lyme. Vue Newcastle Under Lyme is an 8 screen, state-of-the-art mutliplex. We are located in the historic market town within Lymelight Boulevard shopping centre and are only 2 minutes walk from...

  • Customer Assistant

    2 weeks ago


    Newcastle-under-Lyme, United Kingdom Vue Full time

    **APPLICANTS MUST BE 18 YEARS OR OLDER** - **MUST BE ABLE TO WORK THE SUMMER PERIOD** **THE TRAILER - THE ROLE** We are looking for Customer Assistants who are passionate about great customer service to join the team here at Vue Newcastle Under Lyme. Vue Newcastle Under Lyme is an 8 screen, state-of-the-art mutliplex. We are located in the historic market...

  • Customer Assistant

    1 week ago


    Newcastle-under-Lyme, United Kingdom Lidl Full time

    Summary £12.00 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. 16 to 30 hour contract As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for...

  • Customer Assistant

    1 week ago


    Newcastle-under-Lyme, United Kingdom Lidl Full time

    Summary £12.00 up to £13.00 per hour - This isn’t stacking shelves. This is feeding families. 16 to 30 hour contract As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for...

  • Customer Assistant

    7 days ago


    Newcastle-under-Lyme, United Kingdom Marks & Spencer Full time

    Under 18 disclaimer Work Pattern: Week 1 Sunday: Day off Monday: 15:00-21:00 Tuesday: 15:00-21:00 Wednesday : Day off Thursday : Day off Friday: 15:00-21:00 Saturday:15:00-21:00 Week 2 Sunday : Day off Monday: 15:00-21:00 Tuesday: 15:00-21:00 Wednesday: 15:00-21:00 Thursday: Day off Friday: 15:00-21:00 Saturday: 15:00-21:00 **Key Accountabilities and...


  • Newcastle-under-Lyme, United Kingdom Newcastle Under Lyme Borough Council Full time

    **Vacancy reference**: ECR000211 **Salary**: Grade 4 - £23,500 to £23,893 per annum **Hours**: 37 Hours per week **Contract**: Permanent **Location**: Customer Hub Assistants will be expected to work at different locations within the Borough on a rota basis. **About the job**: We are looking for highly motivated individuals to join our Customer Hub...


  • Newcastle-under-Lyme, United Kingdom EURO GARAGES LIMITED Full time

    **Role**:Customer Service Assistant Nights **Location**:Burton, ST5 1RF **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.05 above 18 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is £10.05...


  • Newcastle-under-Lyme, United Kingdom EURO GARAGES LIMITED Full time

    **Role**:Customer Service Assistant Nights **Location**: Burotn, ST5 1RF **Hours**:Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**:£10.05 above 18 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group **We have a Customer Service opportunity available covering Night Shifts from 22.00pm - 06.00am. The rate of pay is...


  • Newcastle-under-Lyme, United Kingdom Cohesion Retail Management Services Ltd Full time

    An exciting and rewarding opportunity has arisen to immediately join our successful Customer Services team over the winter and Christmas period. Previous Customer Service experience, a good telephone manner and the ability to work well under pressure are essential. The position is based in our head office in Blackbrook, Newcastle-under-Lyme and applicants...

  • Customer Assistant

    7 days ago


    Newcastle-under-Lyme, United Kingdom Marks & Spencer Full time

    Work Pattern: Week 1 Sunday: 10:30-16:30 Wednesday: 11:00-15:00 Thursday: 11:00-15:00 Friday: 09:00-15:30 Week 2 Tuesday 11:00-15:00 Wednesday: 11:00-15:30 Friday 11:00-17:30 Saturday: 11:00-17:30 INTRODUCING OUR CUSTOMERS TO OUR BANK AND LOYALTY PRODUCTS What we are looking for We are looking for the very best people to shine in our stores as advocates...

  • Customer Assistant

    1 week ago


    Newcastle-under-Lyme, United Kingdom Vue Full time

    **Overall Purpose of the role**: As a Vue Brand Ambassador, always provide friendly and helpful customer service whilst also meeting individual customer needs in order to deliver an unrivalled cinema experience. **Friendly and Helpful** Smiles and makes eye contact when greeting and saying goodbye to customers. Is polite, friendly and welcoming to all...

  • Customer Assistant

    7 hours ago


    Newcastle-under-Lyme, United Kingdom Marks & Spencer Full time

    **Working Pattern** **Week 1** **Sunday: 10:30-16:30** **Tuesday: 16:00-20:00** **Friday: 12:00-19:00** **Week 2** **Thursday: 16:00-20:00** **Friday: 12:00-18:00** **Saturday: 12:00-19:00** **INTRODUCING OUR CUSTOMERS TO OUR BANK AND LOYALTY PRODUCTS** What we are looking for We are looking for the very best people to shine in our stores as advocates...

  • Customer Assistant

    7 hours ago


    Newcastle-under-Lyme, United Kingdom Marks & Spencer Full time

    **Working Pattern** **Week 1** **Monday: 10:00-15:00** **Tuesday: 10:00-15:00** **Wednesday: 10:00-15:00** **Friday: 10:00-15:00** **Saturday: 10:00-15:00** **Week 2** **Sunday: 11:00-16:00** **Monday: 10:00-15:00** **Wednesday: 10:00-15:00** **Thursday: 10:00-15:00** **Friday: 10:00- 15:00** **INTRODUCING OUR CUSTOMERS TO OUR BANK AND LOYALTY...

  • Customer Assistant

    2 days ago


    Newcastle-under-Lyme, United Kingdom M&S Full time

    **All the details** The work pattern for this vacancy is: Tue 6am-10am Wed 6am - 10am Fri 6am - 10am Sat 4pm-8pm **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the...

  • Customer Assistant

    2 months ago


    Newcastle-under-Lyme, United Kingdom M&S Full time

    **All the details** **Work Pattern** **Saturday: 10:00-18:00** **Sunday: 09:00-17:00** **This is a backstage Clothing & Home role, working in the Hub & Spoke department.** **Purpose** To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our...

  • Customer Assistant

    2 weeks ago


    Newcastle-under-Lyme, United Kingdom Marks & Spencer Full time

    **Working Pattern** **Saturday: 11:00-19:00** Under 18 Disclaimer Please note that you must be 18 years of age or older to work in this role due to the type of equipment that is required to be used. **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...

  • Customer Assistant

    2 weeks ago


    Newcastle-under-Lyme, United Kingdom Marks & Spencer Full time

    **Working Pattern** **Sunday: 09:00-17:00** **Saturday: 11:00-19:00** **Under 18 Disclaimer** **Please note that you must be 18 years of age or older to work in this role due to the type of equipment that is required to be used.** **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time -...

  • Customer Assistant

    3 weeks ago


    Newcastle-under-Lyme, United Kingdom Marks & Spencer Full time

    Work Pattern: Wednesday: 1200-1900 Saturday: 0800-1400 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within stores through an open mindset and positive attitude - Complete tasks and processes that deliver ‘best in town’ standards - Serve and sell across...