Senior Portfolio Management Office Advisor

Role Purpose

The Senior Programme Management Office (PMO) Advisor role will act as the Deputy to the PMO Lead to ensure and enable the delivery of WMP's Change Plan by taking a lead role in management of the Corporate Change Governance and Commissioning Frameworks to ensure full transparency, effective control and optimise delivery in support of the Force Strategy and Business Plan.

The role is responsible for ensuring the reporting Framework is functional, all packs created are compliant with the reporting standards and that packs, actions and risk and issue escalation process are robust and coherent. The role will also be responsible for ensuring any emerging risks from the change and improvement initiatives have been effectively fed through governance channels and in to the Force Risk Manager if required.

The role is responsible for supporting the identification, management and reporting of benefits both within the Change Portfolio and wider organisational activity to support the strategic objectives of WMP.

The Senior PMO Advisor will manage defined areas of the corporate change framework, and work collaboratively across the organisation to plan and pro-actively support change governance, commissioning and delivery activity. They will support the corporate change team and wider business to maintain a strong focus on business outcomes and benefits, and will communicate a clear direction to senior managers, colleagues and partners.

The role is also responsible for providing consultancy support to the wider organisation in terms of reporting, commissioning & governance and the identification of benefits as well as escalation of risks and issues.

The role is also responsible for ensuring the central management and co-ordination of Lessons Learnt across all change and improvement initiatives to ensure all lessons are captured and where appropriate, fed into Organisational Learning.

The role will support the recruitment, assignment and deployment of the specialist capabilities and resources within the Corporate Change Team to individual activities, initiatives and projects, including the use of external consultants.

The role will also carry out the activities of a Senior PMO Advisor as deemed appropriate by the PMO lead.

Key Responsibilites:

Acts as second in Command to the PMO Lead and Deputises for this role. Sets the Reporting Standards for Change Governance Framework and Governance Boards. Oversees the delivery of Reporting Framework, ensuring the reporting Framework is functional, all packs created are compliant with the reporting standards and that packs, actions and risk and issue escalation process are robust and coherent. Ensures all relevant risks and issues from the change portfolio have been effectively escalated to the Change SLT and Force Risk Manager, as required Taking a lead role in the management of Corporate Change Force Wide Governance, and Commissioning Frameworks to ensure full transparency, effective control and optimise delivery of the Force Strategy and Corporate Change Portfolio. Managing the recruitment processes for the Corporate Change function Providing consultancy support to the wider organisation in terms of reporting, commissioning & governance and the identification of benefits as well as the escalation of risks and issues. The central management and co-ordination of Lessons Learnt across all change, CI and improvement initiatives to ensure all lessons are captured and where appropriate, fed into Organisational Learning. Line management of supporting roles where applicable Support the assignment and deployment of the specialist capabilities and resources within the Corporate Change Team to individual activities, initiatives and projects, including any external consultants. Support the management of the end-to-end Change Governance Framework, processes and reporting including agenda setting and action management. Drives the Quality assurance and acts as an authority on best practice standards and procedures. Build and maintain excellent relationships with key stakeholders and work collaboratively with colleagues to support the delivery of the Corporate Change Portfolio. Supports the scheduling of Corporate Change Governance Boards with Force Executive Team and Bodies. Analyses and interprets the status and performance of the Corporate Change Portfolio to agreed timescales; providing recommendations on trends, major risks and critical issues to support management decisions Support the Commissioning and Triage process to feed into the Governance Framework, including the Innovation Portal and Commissioning timeline. Support the development of Business Cases and improvement proposals. Support the development and management of a clear commissioning pipeline to ensure initiatives, projects or improvement proposals are progressed in line with the Corporate Change Portfolio defined by the Force's strategy. Manage and maintain the Improvement & Innovation portal and tracker. Undertake administrative and quality assurance duties to ensure suggestions are processed in a timely & effective manner. Be the authority on best practice standards and procedures. Ensure all projects/initiatives keep adequate and proportionate decision, agreement and action logs. Analyse and interpret the status and delivery of the Corporate Change Portfolio to agreed timescales, providing recommendations on trends, major risks and issues to appropriate senior stakeholders in order to support management decisions. Ensure appropriate and proportionate levels of change control are applied to the delivery of the Corporate Change Portfolio. Liaise with Finance regarding monitoring of financial spend, investment appraisal and benefits realisation Responsible for supporting the identification, management and reporting of benefits both within the Change Portfolio and wider organisational activity to support the strategic objectives of WMP. Develop accurate and timely solutions, documents and materials for all project, initiatives and Governance management purposes Contribute to other Governance activities within the Corporate Change team and as defined by the PMO Lead Support the development and maintenance of a repository of all change plan and governance documentation. Responsible for maintaining the Corporate Change team repository, SharePoint and Teams channels. Undertaking configuration and permissions management duties and is the content editor for Corporate Change team's intranet pages Management and co-ordination of the Corporate Change team skills matrix, training & development schedule. Any other duties commensurate with the role and band/grade Knowledge and Experience

Essential:

A minimum of 4 years' experience of working in either Project Management Offices, Project Management, Governance Management or equivalent experience - with certification (foundation or practitioner) or on-the-job training from a centre of excellence. Experience of working with a wide variety of stakeholder groups (internal and external) including senior managers. Excellent interpersonal, communication and presentation skills. Experience of implementing project and management principles Experience of autonomously managing projects and initiatives. Proven Leadership ability Mature Planning skills Good organisational skills Experience of working on own initiative and without supervision Demonstrable experience of prioritising work in order to ensure all deadlines are met Competent in risk and Issue management Experience of working to a high degree of accuracy with attention to detail Experience of organising and shaping complex information/data for inclusion in reports/cases Strong problem solving and analytical skills. Sensitivity to the needs of diverse communities served by the team. The ability to undertake sensitive enquiries with high standards of integrity and professionalism. Experienced and competent in the use of MS Office applications (specifically Share Point, Word, Excel and PowerPoint) Experience of working on own initiative and without supervision Experience of analysing, developing, maintaining and extracting data from management information systems and documentation Experience of identifying realisable benefits as part of a business case and benefit realisation management. Desirable:

Educated to degree level PRINCE2 certification or equivalent Benefits and/or risk management qualifications Trained in CI methodology (i.e. Lean Six Sigma) Experience of managing projects within a public sector environment Experience and competent with practical use of the Microsoft 365 applications; SharePoint, Forms, Project Skills

Essential:

Proven ability to understand the strategic aims and objectives of the organisation Excellent organisational and planning skills Proven communications and presentation skills at a variety of seniority levels Proven influencing and negotiating skills Evidence of effective decisions based on business and strategic needs Tact and diplomacy skills Experienced and competent in the use of MS Office applications (specifically Word, Excel, PowerPoint, SharePoint and MS Project) Effective team working skills Probationary Policy:

Under the Probation Policy, if you are currently in your probation period, during your probationary period you will not be permitted to apply for alternative police staff roles within the Force unless there are exceptional circumstances. In such cases, you would require the support of your line manager prior to applying for alternative roles, and if successful, your probationary period will start over.- Policies - Probation Period (Police Staff) (wmpad.local)

Hours and Location

The role is based in Lloyd House. The post holder will be contracted to work 36.5 hours per week but will need to be flexible to meet the demands of the post and may have to work outside normal core hours. The post is Agile. The post holder will need to have the ability to travel to different locations across the region, as required.

Vetting

Successful applicants will be required to pass Recruitment Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical

Appointment to this role will be dependent upon successfully medical checks, which may include a drugs test and if required a fitness test.

Contact

For further information please contact Nigel Johnston on nigel.johnston@westmidlands.police.uk

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