Senior Account Director, Client Services

4 weeks ago


London, United Kingdom Nest Commerce Full time

This is a huge opportunity for a commercially savvy and ambitious Account Director to join one of the UK’s fastest growing specialist agencies.
Portfolio Ownership : You will manage a diverse portfolio of 5 ecommerce accounts, shaping their journey to success.
Tailored Account Plans : Craft personalized account plans for each client, focusing on revenue growth, product/service expansion, and client retention.
Foster strong senior-level client relationships, ensuring high-quality strategic solutions.
New Business Initiatives : Work closely with the Sales team to explore new business opportunities.
Manage invoicing and financial aspects of your accounts.
Escalate issues internally if client satisfaction is at risk.
Use your experience to plan large-scale ecommerce performance marketing campaigns.
Showcase strong leadership, organizational skills, and a passion for data.
Present findings to senior stakeholders with compelling narratives.
Proven experience in managing senior-level client relationships and overcoming challenges.
Demonstrated ability to plan large-scale ecommerce performance marketing campaigns.
Leadership and management skills, with a knack for team and self-organization.
Strong data analysis skills with the ability to communicate findings effectively.
Excellent presentation skills for both content creation and client interactions.



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