Senior Account Director
4 weeks ago
We’re looking for a Senior Account Director to join the Client Services team and support the business in leading our clients in the world of social. Ensuring the smooth running and continuous improvement of the teams and manage the client relationships.
Key Responsibilities include but are not limited to:
Responsible for the overview and successful running of all activity on client accounts. Ownership of a client portfolio totalling £1m+ per annum, with a view to grow this. Supporting client teams* in the leading of meetings and all comms. Building and maintaining positive client relationships to encourage retention and successful increase of scope. Accountable for the delivery of growth targets for the account. * Responsible for understanding all available agency services, and the appropriate upselling to specific clients. Proactively seeking additional client relationships outside of the day-to-day contact. Proactively seeking out new opportunities with existing clients to grow accounts and execute on strategic business objectives. Responsible for budgeting of client projects, developing budget trackers for always on and campaign projects, reporting back when asked by Client Services Director or Finance. Taking a leading role in new business pitch processes, often leading on the deck with the new business team from idea creation through to presentation. Being critical with all creative work, asking ‘what does good look like?’, challenging creative and design concepts based on client briefs and priorities. Leading all client content production, managing shoots with producers, directors, and editors. Setting the strategy for individual accounts with the support of Coolr’s internal strategy team Line management of Client Services team members (First line of support, 1:1 check ins, quarterly reviews, feedback delivery, assisting in objective setting and assessment, workload management, mentorship). Responsible for working with the Director of Operations and other Account Directors to efficiently manage the resourcing of the agency for all accounts, ensuring that the team members have suitable workloads and are chargeable in line with agency standards. You will be:
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Director/Senior Account Director
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London, United Kingdom Reuben Sinclair Full timeSenior Account Director – Creative, Design & Innovation PR Location – London (hybrid) Compensation - £55-62k DOE About the Company This is an opportunity to work with an exciting PR & Comms agency that specialise in the Creative, Design & Innovation space, who genuinely care about their people. They put a lot of emphasis on having built a strong...
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