Director of Client Services
2 weeks ago
Job Description
Client Director - Workplace Pensions Services (North West / South West / South Coast)
(Liverpool / Manchester / Portsmouth / Exeter)
Our Client is one the UK's leading workplace pensions services and pensions administration organisations who are rapidly transforming their industry. They seek a highly experienced client director with a track record in pensions operations, customer relationship management and administration services to lead a dynamic team of client managers within their region as well as be the focal point for the workplace schemes clients.
The role comes at a key step-change in their business and presents an outstanding opportunity to be a highly visible part of their next generation of business. They have both the heritage and stature in the market, as well as the backing and energy to lead the market in the UK into the future.
Key skills
- Pensions administration leadership and experience
- Outstanding customer relationship management leadership experience (especially corporate and/or public sector customers' workplace schemes)
- scheme management and master trust experience and advantage
- Strong pensions operations and process background
- Ability to lead client managers to deliver best-in-class services
- Pensions regulator knowledge
- Ability to motivate, lead and inspire pensions administration teams and operations
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