Technical Inside Sales Specialist
2 weeks ago
Position: Full-time
Options Eligible: Yes
Work Location: New London, NH
We are looking for a motivated individual to spearhead customer account development. This role requires a unique blend of technical and customer-facing skills to generate new business and service revenue from existing customers. High customer satisfaction is a companywide commitment. All company resources are at your disposal to help you succeed. A clear capability to support B2B sales, pipeline development, and lead generation is paramount to cannabis business experience.
Key Responsibilities:
- Develops sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations and escalating opportunity to territory manager
- Work with VP of Sales to drive lead-generation and opportunity discovery strategies, including targeted market and localized geographic outreach and cold-calling.
- Support Sales Team with new business development and follow-ups, appointment setting, and associated task assignment in CRM.
- Answer phone, respond to e-mail inquiries, verify and enter lead/account information.
- Transfer/enter complete order information into fulfilment system, communicate fulfilment to customer
- Develops accounts by checking customer’s buying history, suggesting related and new items, and explaining technical features
- Work in partnership with marketing team members to develop Account/Contact Tags for targeted marketing campaigns and support packages.
- Updates job knowledge by studying new product descriptions and participating in educational opportunities.
Account Development
- Facilitate proactive (outbound) customer communications following the customer journey, focused on maximizing customer utilization
- Facilitate reactive (inbound) customer communications and triage for team
- Following the close of the sales order the person in this role is responsible for the following:
- Customer onboarding management – Introduction of resources, schedule training service, closely monitor and support the first 90-days of ownership
- Customer account success – Facilitate account check-in conversations, quarterly calls, identify account revenue development and referral opportunities, schedule training and retraining dates
- Basic Technical Support
- Address Level 1 support issues and escalation, inbound from customer or triggered via system intelligence,
- Log escalated support need in SalesForce Customer Support Task Report
- Monitor technical support ticket progress and support customer updates
- Identify opportunities for upsell, upgrade, and new application utilization.
- Maintain customer focus. Advocate for the customer, and also effectively represent Orange Photonics in case escalation and other difficult customer situations.
- Identify and escalate sales, application, and technical trends.
Skill & Qualifications
The ideal candidate has a technical sales background.
- Experience in account development, inside sales or customer support required
- Knowledge of analytical instrumentation and/or chemistry a plus
- Computer literacy is required, knowledge of SalesForce, LinkedIn, and Sales Navigator highly preferred
- BA/BS technical degree preferred but not required
- Self-starter, highly motivated, diligent and self-managing
- Proven ability to articulate the distinct aspects of products and services
- Excellent listening, verbal and written communications skills
About Orange Photonics
We are a New Hampshire based startup with a great team. Our cutting-edge analytical instrumentation offers quality control data to companies within the rapidly evolving cannabis industry. We offer a robust benefits package which includes health coverage, dental coverage, paid time off and equity participation to eligible employees. If you work for Orange Photonics you will have the chance to have freedom and incentive to impact product offerings, customer satisfaction and company infrastructure development. Apply today by emailing careers@orangephotonics.com .
-
Inside Sales Manager
6 days ago
London, United Kingdom Rise Technical Recruitment Limited Full time**Inside Sales Manager** Completely Home Based **£50,000 (£60,000 OTE) Per Annum + Generous Holidays + Pension + Company Benefits** Do you have sales and people management experience and are looking for your next exciting and fast paced career opportunity at an industry leading company? On offer is the chance to play the integral role of managing a small...
-
Inside Sales Specialist
Found in: beBee S GB - 2 weeks ago
London, United Kingdom Tradify Full timeJob DescriptionTradify, a high-growth SaaS company, is looking for another energetic and sales-focused Inside Sales Specialist to join our London-based team. As an Inside Sales Specialist, you will play a crucial role in reaching out to potential customers, conducting product demonstrations, and helping them understand how Tradify's software can improve...
-
Inside Sales Specialist
Found in: beBee jobs GB - 2 weeks ago
London, Greater London, United Kingdom Tradify Full timeJob DescriptionTradify, a high-growth SaaS company, is looking for another energetic and sales-focused Inside Sales Specialist to join our London-based team. As an Inside Sales Specialist, you will play a crucial role in reaching out to potential customers, conducting product demonstrations, and helping them understand how Tradify's software can improve...
-
Inside Sales Specialist
2 weeks ago
London, United Kingdom Tradify Full timeJob Description Tradify , a high-growth SaaS company, is looking for another energetic and sales-focused Inside Sales Specialist to join our London-based team. As an Inside Sales Specialist, you will play a crucial role in reaching out to potential customers, conducting product demonstrations, and helping them understand how Tradify's software can...
-
Inside Sales Specialist, B2B powerwall
2 days ago
London, United Kingdom Tesla Full timeWhat to Expect - Tesla is seeking an Inside Sales specialist for residential energy sales in the UK. Your core responsibility is B2B sales of Tesla residential and small commercial energy products in the UK to our network of certified installers. You will develop, maintain and grow a productive network of customers in conjunction with our 3rd party...
-
Inside Sales Specialist
Found in: Talent UK C2 - 1 week ago
London, United Kingdom Breathe Battery Technologies Full timeAre you passionate about fighting climate change? Do you want to work on creating a world where everyone can breathe clean air? At Breathe, we believe an electrified future is key to achieving this, which is why we are building battery technology to help brands do more with the power they have.Our physics-based battery management software helps some of the...
-
Inside Sales Executive
6 days ago
London, United Kingdom Page Personnel Secretarial & Business Support Full timeInside Sales Executive, your main responsibilities will be to prepare quotes for the Area Sales Managers, to develop relationships with clients including prospecting new Business, to support the projects won by the Area Sales Managers, and liaise with differentstakeholders. **Client Details** As an Inside Sales Executive, you will join a company that was...
-
London, United Kingdom Proax Technologies Ltd. Full timeWho are we? Proax Technologies is a leading Technical Automation Distributor that offers innovative product solutions in the areas of Automation and Robotics, Motion Control and Machine Safety, creating close relationships with our valued customers, vendors, and employees. Why Join our Team? Great Place to Work Certified We offer an engaging, inclusive,...
-
Inside Sales Executive
6 days ago
London, United Kingdom BMS Performance Ltd Full timeFlexible work from home options (2 days a week in the office) - 100% warm inbound leads - no self-generation! - Joining a team that encourages training and progression! **Inside Sales Executive** **Sector**:Events and Media **Location**: London - a short walk from Farringdon station. - Basic: £30,000 - Bonus: £10,000 OTE! **The Company**: As a...
-
Inside Sales Specialist London, England Sales
2 weeks ago
London, United Kingdom Breathe Battery Technologies Limited Full timeAre you passionate about fighting climate change? Do you want to work on creating a world where everyone can breathe clean air? At Breathe, we believe an electrified future is key to achieving this, which is why we are building battery technology to help brands do more with the power they have. Our physics-based battery management software helps some of...
-
Inside Sales Representative
Found in: Talent UK C2 - 1 week ago
London, United Kingdom Ziff Davis Full timeDescription Position at Ookla We’re Ookla, the company behind Speedtest, Downdetector, Ekahau, RootMetrics, and an ever-expanding suite of connectivity solutions. Our team is a group of people brought together through passion and inspired by possibility. We are looking for team members who enjoy solving complex problems, are motivated to challenge...
-
Specialist Sales Consultant
2 weeks ago
London, United Kingdom Langton Howarth Full timeRemote based in the UK & located near an international airport Their game changing Single-Cell Proteomics technology, combined with their next generation software and data visualisations, are powered by their leading R&D team, and used throughout the world. Due to their exponential growth & success in 2021 they are once again growing their European...
-
Technical Sales Support Specialist
2 weeks ago
London, United Kingdom Orange Photonics, Inc. Full timePosition: Full-time We are looking for a motivated individual to spearhead customer account development. All company resources are at your disposal to help you succeed. A clear capability to support B2B sales, pipeline development, and lead generation is paramount to cannabis business experience. Develops sales opportunities by researching and...
-
Inside Sales Representative
2 weeks ago
London, United Kingdom Volt Capital Full timeSales · London · Hybrid Remote Inside Sales Representative "Customers may forget what you said, but they'll never forget how you made them feel" - Carl W. Buehner We usually respond within three days Ready to dive into the dynamic universe of cryptocurrencies and blockchain tech? Here's your golden ticket. We're...
-
Sales Director, Retail Planning
3 days ago
London, United Kingdom Inside Out Contracts Full timeSales Manager : (suitable for Ambitious Applicants only) Inside Out Contracts Ltd are recognised as one of the UK’s market leaders for commercial furniture, with a young friendly team based at our head office & showroom in Greenwich, London SE10. With good transport links & onsite parking. We specialise in supplying contemporary furniture globally to...
-
Sales Director, Retail Planning
Found in: Jooble UK C2 - 4 days ago
London, United Kingdom Inside Out Contracts Full timeSales Manager : (suitable for Ambitious Applicants only) Inside Out Contracts Ltd are recognised as one of the UK’s market leaders for commercial furniture, with a young friendly team based at our head office & showroom in Greenwich, London SE10. With good transport links & onsite parking. We specialise in supplying contemporary furniture globally to...
-
International Sales Executive
2 weeks ago
London, United Kingdom Inside Out Purchasing & Supply Full timeInside Out Purchasing & Supply has been engaged to recruit an International Sales Executive for a market leading client based in North London In order to be considered for this role you will need a minimum of three years experience in managing a high volume of sales orders within a fast paced and demanding environment. Product focussed experience is...
-
International Sales Executive
1 week ago
North West London, United Kingdom Inside Out Purchasing & Supply Full timeInside Out Purchasing & Supply has been engaged to recruit an International Sales Executive for a market leading client based in North London In order to be considered for this role you will need a minimum of three years experience in managing a high volume of sales orders within a fast paced and demanding environment. Product focussed experience is...
-
International Sales Executive
Found in: Whatjobs ES C2 - 6 days ago
North West London, United Kingdom Inside Out Purchasing & Supply Full timeInside Out Purchasing & Supply has been engaged to recruit an International Sales Executive for a market leading client based in North LondonIn order to be considered for this role you will need a minimum of three years experience in managing a high volume of sales orders within a fast paced and demanding environment.Product focussed experience is essential...
-
Inside Sales Manager
2 weeks ago
London, United Kingdom Immerse Education Full timeJob Description About Us Immerse Education is a trailblazer in the field of experiential learning, dedicated to revolutionising the educational landscape. Our mission is to empower students globally by providing them with immersive, real-world learning experiences that equip them with the skills and knowledge needed for success in their future careers and...