Development and Engagement Business Manager

4 weeks ago

United Kingdom Carnival Corporation & plc Full time

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. We work flexibly and will help you to find a healthy balance of remote working and time in our fantastic Southampton office, collaborating, taking part in events and getting to know people that makes working with us so rewarding. Leading the commercial relationships between Cunard and a specific group of travel agent partners, you'll develop strong, profitable connections, shaping our trading and investment strategies through collaborative Joint Business Plans. You'll drive our engagement with these agents, representing Cunard and championing our brand.
Own the commercial relationship with a portfolio of Development travel agent partners.
•Lead day to day interaction with these trade partners and build effective relationships across all areas of their business.
•Define annual business plans that reflect opportunities for both Cunard and the travel agent.
•Develop annual marketing and investment plans, ensuring effective ROI for Cunard and customer acquisition for the travel agent.
•Execute and deliver agent activity linked to period campaigns and promotion
Our role categories range from CUK15 (entry level) to CUK1 (Brand President) so you can clearly see internal development opportunities. This role is a CUK07 and is offered on a full time, permanent basis, with hybrid working in our Southampton office, a minimum of 3 days per week.
Fresh ideas and different perspectives are what excite us most and help us to succeed. Excellent communication skills with the ability to plan strategically whilst identifying commercial opportunities and realising potential and building effective relationships
•Budget management experience and knowledge of the UK travel trade will be highly advantageous
We’re a holiday company so we know there’s more to life than work. Our comprehensive range of benefits are designed to help your personal and financial health and wellbeing.
•A friendly welcome with help settling in
•Home and office-based hybrid working, working with 3 days per week in the office
•Regular office events including live entertainment, lifestyle events and charity partner fundraisers
•Extensive learning and development opportunities
•Annual bonus
•Minimum 25 days leave, bank holiday allowance and holiday trading scheme
•Employee-led networks
•Employee Assistance and Wellbeing programmes
•Recognition scheme with prizes and awards
•Employee Discounted Cruising plus Friends and Family offers
•Contributory Defined Contribution Pension scheme
•Company paid private medical and dental insurance and health assessment
•In-house Occupational Health help and access to digital GP
•Life Assurance
•Parental and adoption leave
•Employee Shares Plan
•Electric Car and Cycle to Work schemes
•Discounted retail and leisure via discounts portal Please note: Being able to create unforgettable holiday happiness is a brilliant opportunity so we often receive high volumes of applications for our roles. LI-Hybrid
Business Development;
#Holidays are one of life’s greatest pleasures. And there is no better holiday than a cruise.
No one knows cruising like Carnival UK, where talented people from across the globe come together to create unforgettable holiday happiness. As part of the world’s largest holiday travel and leisure company, we take enormous pride in bringing to life two of the most iconic brands from Britain’s rich seafaring heritage, P&O Cruises and Cunard. And in a multi-million pound global holiday market, where cruising has barely scratched the surface, we have the opportunity to do that for many, many more people.
Our Culture Essentials describe the expectations we have for ourselves and of each other, in building a culture that supports safe, sustainable, compliant operations and celebrates diversity, equity and inclusion.
It’s through the successful delivery of these extraordinary travel experiences for our target markets and our distinctive culture, that we hope to become Travel’s Employer of Choice.

The Cunard Sales and Marketing team are instrumental in the success of Cunard and our aim to be the benchmark of luxury travel. Our marketing teams maximize opportunity and create focused, meaningful communications that help to grow existing audiences as well as appealing to new ones. We have experts across advertising, CRM, brand, PR, digital, loyalty and the creative studio who work together collaboratively to create unforgettable holiday happiness. Our teams also manage sales communications, systems, and events to provide the best tools and support, ensuring that our travel trade partners are at the centre of all that we do. In addition to supporting travel agents, the sales team provide support to a team of ship based sales managers and work with third parties to find new routes to market for our brand.

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