Technology Specialist

2 weeks ago


Edinburgh, United Kingdom Traveltechessentialist Full time

Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team is made up of A-players from across the travel and technology industries.
Over the past few years, we’ve been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We’re revolutionizing the B2B corporate travel market—worth over $1.During the last year we have welcomed and acquired the likes of Click Travel , NexTravel and Albatross to the team. We are looking for an ambitious, motivated and knowledgeable TechOps Specialist to help build a world-class IT experience at Travelperk.
In this role you will be an instrumental part of every aspect of IT at Travelperk. You will be responsible for everything from helping users day-to-day to delivering big projects that alter the course of the company.
You should have a background in something technical and love learning how things work in IT. This role needs to be based from Barcelona and requires you to be in the office at least 4 days per week.
Be part of a team global TechOps team, supporting our 1,200 TravelPerk employees across all of our TravelPerk hubs (London, Edinburgh, Barcelona, Berlin, Birmingham, Chicago, Miami, Boston)
Working on tickets in our ticketing system, providing route analysis along with improving our processes; Assist with the the lifecycle of TravelPerk assets (catalog, repair, ship, inventory, and purchasing)
Configuring/maintaining our MDM tools, for example deploying new configurations, application management
Deploying software to our endpoint devices (Windows/macOS)
Managing Google Workspace, managing user/groups, mailboxes/email,, mailflows, policies based on OU, GoogleApps
Help to maintain our network infrastructure and associated systems through core skills and change management
Providing audio visual support (Meeting Rooms, Company Events) using Zoom/Zoom Rooms
Mentoring junior members of the team, effective documentation, show and tells, IT shadowing and general knowledge sharing
Assisting/managing projects within your domain
Experienced providing internal IT Support, providing a 7 star experience
Operational experience supporting Windows, macOS, mobile devices
Microsoft Intune and/or Jamf Pro
Experience supporting network infrastructure; Competitive compensation including equity in the company
~ Generous vacation days so you can rest and recharge
~ Health perks such as private healthcare or gym allowance depending on your location
~"Flexible compensation plan" to help you diversify and increase the net salary
~ Unforgettable TravelPerk events including to travel to one of our hubs
~ Mental health support tool for your wellbeing
~ We take an IRL-first approach to work, where our team works together in person 3 days a week. At TravelPerk, we prioritise experience and potential over academic qualifications for this role. For certain roles, we provide relocation assistance. English is our official office language, so we request that resumes be submitted in English for effective communication.



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