Merchant Development Consultant

2 weeks ago


London, United Kingdom Groupon Full time

Merchant Development Consultant page is loaded Merchant Development Consultant
Bewerben locations London time type Full time posted on Vor mehr als 30 Tagen ausgeschrieben job requisition id R28212 Did you know that we build some of the best sales people?
By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.
Our Merchant Development teams focus on building relationships with existing Groupon merchants around the world. We spend our days learning about what makes small-business tick and how to maximize relationships with merchants to ensure continued growth of these accounts. We might look like an ordinary ecommerce app, but under the surface we’re using the latest technology to build products that help small businesses thrive in ways they couldn't have dreamed of before.
You'll focus on full cycle management of merchant accounts. Starting day one, you will receive hands-on professional sales training and learn the core skills needed to be successful. Through our training program, you'll learn about customer relationship building, Groupon's sales process, sales strategy, sales psychology, and more. You'll use the skills developed in this training to make connections, grow partnerships, and scale the businesses we have on our site - both big and small.
We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. This includes re-engaging former merchants through cold calling to retain, consult, and close local deals
You will develop familiarity with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue/profit drivers
You will be expected to consistently achieve and/or exceed your sales targets and merchant satisfaction expectations
Bachelor’s degree preferred
Entry level or 1+ years of success in a sales environment
Experience upselling and reselling over the phone and cold calling a plus
You have strong negotiation and relationship-building skills, with a high degree of integrity and patience
Salesforce or other CRM experience a plus
Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local ecommerce marketplace, clickhere . You can also find out more about us in thelatest Groupon news as well as learning about our DEI approach . If all of this sounds like something that’s a great fit for you, then click apply and join us on a mission to become the ultimate destination for local experiences and services.
Beware of Recruitment Fraud: Groupon follows a merit-based recruitment process without charging job seekers any fees. We've noticed an increase in recruitment fraud, including fake job postings and fraudulent interviews and job offers aimed at stealing personal information or money. For legitimate job openings, always check our official careers website atgrouponcareers.



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