Senior Credit Control Officer

2 weeks ago


London, United Kingdom BDB Pitmans LLP Full time

BDB Pitmans was established in 2018 following a merger between legacy firms Bircham Dyson Bell (BDB) and Pitmans Law, bringing together over 300 years of legal expertise across 4 locations – Cambridge, London, Reading and Southampton.
Working at BDB Pitmans brings all the benefits of a top 60 firm including interesting work, varied clients and support for professional development. While our clients are at the heart of everything we do, we recognise that life outside of work is important too and our approach to flexible working and target hours for fee earners reflect this. The Finance Department handle all client and office payments as well as management reporting.
As part of the growth of the Working Capital team, a new opportunity has arisen for a Senior Credit Controller.
Reporting to the Revenue Control Manager, you will be responsible for delivering a results-focused collection service and provide routine and ad-hoc credit control solutions. Lead the firm’s credit control function, managing a team of 2 or 3, including performance management, holidays, and overtime.
Review and maintain the firm’s credit control policies and processes and improve awareness with fee earning teams to deliver effective credit control and cash collection
Ensure timely referral to debt collection or manage small claims process as applicable.
Establish SLAs with the business to ensure Credit Control function meets its objectives.
Working with Revenue Control Manager to set cash collection targets and ensure the credit control team meet SLAs.
Clear ownership and knowledge of the debt ledger.
Regular travel to other offices will be required.
GCSEs or equivalent to include English and Maths as a minimum
Previous experience of working in a credit control function within a professional services business.
Previous experience of using collections/credit control systems


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