Hybrid Credit Controller

2 weeks ago


London, United Kingdom Portfolio Credit Control Full time

Portfolio credit control are working with a well-known client looking to take on an experienced credit controller to come in and hit the ground running. The role will be to ensure collection of outstanding debts within agreed credit terms to minimise baddebt and maintain accurate customer data.

You will be carrying out proactive credit control for all centres to minimise arrears, unallocated receipts, and credit losses. You will also be carrying out reconciliations and reallocations of client accounts and payments to resolve payment issues.

**Day-to-Day Responsibilities**:

- Responsible for conducting collections and overall financial maintenance of a ledger of customer accounts
- Responsible for the sales ledger function for the business
- Provide accurate billing information. Process all manual billing adjustments in a timely manner
- Work with Customer Service team and customers to resolve customers' financial queries and disputes
- Document and action accordingly where payment is not received
- Resolve customer enquiries promptly & accurately by understanding customer market & needs
- Strategically review customer accounts and regularly collect & analyse customer data to prevent accounts from becoming overdue
- Drive efforts to reduce & eliminate Unapplied Cash & Credit notes in our customer portfolios
- Ensure all customer payments owing are verified
- Ensure correct and accurate information on customer accounts / statements
- Run monthly statement process and send to customers
- Raise all manual credits & Debits, key into our internal systems
- Work as part of the accounts team, providing support and backup to other team members
- Work with the European & South African offices to manage the GOBI division processes, raising manual credits and debits for foreign currencies, reconciling those accounts

**970236SL**

**INDCC



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