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Change Programme Manager
2 months ago
Purpose of Job
As a Regulatory Change professional, this person will join a small newly formed team supporting the Deputy Head of EMEA CPD to deliver and implement a series of initiatives, including change initiatives, across the EMEA CPD Department that support the day to day functions of the broader CPD department. EMEA CPD is made up of 3 separate sub-departments, Compliance, Financial Crime and Monitoring & Surveillance based primarily in London with additional teams located across EMEA.
A key priority for the role holder is to act in a senior capacity supporting the delivery and implementation of the EMEA CPD Transformation initiative by:
- Ensuring that the transformation initiative is appropriately supported by governance and oversight. Ensuring associated progress, controls, decision-making, risk and issue management are robustly documented and evidenced to withstand review by external Regulatory Authorities.
- Preparing appropriate Management Information, Senior Management reporting up to and including Management Board and, when required, Regulatory reporting submissions with respect to CPD change initiatives and other CPD matters.
- Together with the Deputy Head of EMEA CPD, partner with EMEA CPD Management to develop a consistent departmental strategy across EMEA that is designed to effectively manage Compliance and Financial Crime risk whilst ensuring a cohesive and effective EMEA CPD Department
- Coordinate across EMEA CPD to ensure timely and effective resolution of Monitoring and Surveillance, Audit (internal and external), Operational Risk matters and other internal or external findings. Provide advice and support to key stakeholders in relation to Internal Audit and Monitoring & Testing matters.
Background
As a regulated entity the Bank has both a regulatory and statutory obligation to ensure it implements systems and controls necessary to mitigate the risks of the firm being used in connection with money laundering and/or the financing of terrorism or fraud.
- The role sits within the Bank’s 2nd line of defence and as such is responsible for leading on the implementation and embedding Compliance and financial crime change initiatives / strategic projects and regulatory driven initiatives.
- Working in partnership with EMEA CPD Management and key stakeholders across EMEA to ensure the successful deployment of initiatives across the EMEA Compliance, Financial Crime and Monitoring and Surveillance Departments.
Main interfaces/relationships: The EMEA CPD Management Team and the broader EMEA CPD members including EMEA MLROs/LCOs. The EMEA Head of Monitoring and Surveillance, the EMEA Head of Monitoring, Internal Audit, Information Technology, Operations Department and the Central Change Programme Team.
Primary remit: to engage EMEA Compliance, Financial Crime and Monitoring and Surveillance department stakeholders to lead and oversee the successful development and implementation of the CPD Transformation initiatives and other Bank wide initiatives that impact EMEA CPD.
Accountabilities & Responsibilities
- To support the Deputy Head of EMEA CPD with the successful delivery and implementation of the EMEA CPD Transformation initiative.
- Work with stakeholders across Compliance and Financial Crime teams to deliver end-to-end change programmes
- Oversee Transformation initiative workstreams to ensure workstream deliverables are met in line with initiative plan, escalating risks and issues in a timely and effective manner to ensure resolution.
- Working with workstream leads to document end to end processes, build business cases, business user requirements and functional specifications
- Co-ordinate and where appropriate, lead and participate in the development, testing and implementation of IT solutions and enhancements
- Preparing appropriate MI, Senior Management Reports including Board and, when required, regulatory reporting submissions with respect to change Compliance and Financial Crime change initiatives
- Evaluate and assess Compliance, Monitoring and Surveillance and Financial Crime change requests ensuring necessity and impact of change request to ensure a consistent approach across EMEA CPD
- Together with the Deputy Head of EMEA CPD, partner with EMEA Compliance and Financial Crime Management to develop a consistent departmental IT strategy across EMEA that is designed to effectively manage Compliance and Financial Crime risk whilst ensuring a cohesive and effective EMEA Compliance and Financial Crime Department
- Partner with key stakeholders across 3 lines of defence provide advice and guidance on any Compliance and Financial Crime process change, control enhancements and the deployment thereof.
- Coordinate with Compliance Monitoring, Internal Audit to ensure timely and effective resolution of Compliance and Financial Crime departmental findings and issues. Providing advice and support to key stakeholders in relation to Internal Audit and Testing matters.
Knowledge, Skills, Experience & Qualifications
- Has demonstrable experience working in a change leadership role within a regulated entity with the relevant knowledge and understanding of appropriate systems and controls frameworks
- End to end programme management experience in Financial Crime or Compliance within a financial services organisation, preferably banking
- Knowledge of UK and EU Compliance and Financial Crime regulations, legislation and industry best practice
- Has previously worked in a role responsible for designing and implementing Financial Crime or Compliance programs (or parts thereof)
- Has extensive stakeholder management experience and adopts a proactive approach to stakeholder engagement and management, using initiative to meet with stakeholders and build strong relationships
- Has extensive project management experience
- Experience/demonstrable comfort with technology concepts and solutions that support the development of an effective Compliance and Financial Crime framework
- Has experience anticipating, identifying and managing risks in programme delivery
- Has experience of dealing with regulatory examinations
- Strong ability to manage competing priorities
