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Training Co-Ordinator

4 months ago

Cambridge Cambridgeshire, United Kingdom NewFlex Full time €27,000

Hours: 40 hours between 8:30am - 17:30pm Monday to Friday
NewFlex operates a rapidly expanding and diverse nationwide network of business centres offering flexible workspaces to entrepreneurs and businesses. We give our Customers the flexibility, independence, ‘Freedom at Work’, and support to create, grow and enjoy running their businesses in our centres.

We’ve been going from strength to strength for 25 years to cement our position as ‘The Property Manager for the New Economy’. We’re currently experiencing a sensational period of growth as the flexible officing revolution continues to disrupt the traditional office market. Our unique Client management model connects building owners (Clients) with occupiers (Customers) to generate cash from underutilised office space in all types of buildings from Aberdeen to Brighton. Serendipity Labs is a brand that is well established in North America and prides itself on creating a business environment that is an extension of the corporate workplace. Providing flexible, comfortable, and well-designed workplace solutions which deliver 5-star service through a people focused team, it is workplace as a service.

Serendipity Labs is now expanding its network of locations into the UK, operated under franchise by NewFlex Limited, and we are looking for the best talent to join our team. As an Experience Coordinator, you will create a memorable impression on the potential members, existing members, and visitors to Serendipity Labs, whether over the telephone or face to face.

Your engaging personality and love for great hospitality, will help you deliver an exceptionally high standard of personal customer service to our members and guests each day.

You are the team member that our members see every day and you love the chance to contribute to making their workday a little better.
Effectively handling phone and in person requests for assistance.
Opening and closing the lab location so that it’s ready for business and meeting our brand standards.
Creating a community through contributions to member events and fostering ways to engage members inside and outside the lab.
Generating interest in the lab by assisting with certain local marketing activities.
Updating, charging, and maintaining accurate member information in billing software.
Completing pre tour calls in the morning before the tour.
Knowledge of Microsoft Office suite, including Word, Excel and Outlook
Planning, managing, and executing events and meetings
33 days Annual Leave (including Bank Holidays)
Birthday Off
Discounted Private Medical Insurance Cover
Life Assurance
Cycle Scheme
NEST Pension Scheme
Employee Assistance Programme
Training Support Package
Enhanced Maternity, Adoption, Shared Parental and Paternity Pay
REF-(Apply online only)