Event Operations Manager

2 weeks ago


London, United Kingdom Fastmarkets Group Full time

We are supported by a working model that is based ona hybrid approach that allows each of us to balance home and office working while encouragingeffective collaboration and accountability.
Our price data, forecasts, and market analyses give our customers strategic advantage in complex, volatile, often opaque markets. Our events provide forums for market participants to come together, trade, and talk through the critical issues of our times.
Fastmarkets works to create transparent commodity markets through our reliable and trusted price data and market intelligence. By doing this, Fastmarkets helps our customers build a more sustainable world. We are built on a 130-year foundation while bringing a digital platform to market, combining the currency of trust with the power of digital.
With a deep sense of purpose and belonging, we are building an extraordinary future – together. If you would like to help build the future, we hope you will join us on our journey.
Fastmarkets is owned by global private equity firm Astorg, a specialist investor in healthcare, software, technology, business services and technology-based industrial companies.
This is an exciting opportunity to become part of a high performing events operations team in a fast-growing global B2B conference business. You will join a highly motivated team of Event Operation managers delivering events across the world to the very highest standard.
As an Event Operations Executive you will be responsible for supporting the end-to-end logistics for both physical and digital events, ensuring we deliver best in class customer experiences for delegate and sponsor customers, aligned to theirs and our Fastmarkets objectives, translating these into proposed designs which utilise the latest in experience design thinking and event technologies.
To do so you will work closely with the entire events team and event operations managers to support delivery across all logistical aspects of our events ensuring seamless delivery, attention to detail and customer led approach.
Act as the operational support pre-event and on-site, co-ordinating with the project team to ensure the smooth running of the event.
Sourcing, negotiating and liaising with suppliers – including venues, audio-visual, documentation printing, signage, and on-site support staff.
Ensure delivery and fulfilment of all sponsorship and exhibitor packages as sold by the sales team such as stands, branding, branded items, features etc.
Act as point of contact for speakers for all pre-event and onsite logistics.
Contribute to regular project meetings for each event to ensure smooth communication within the team and aid the professional delivery of our events to external stakeholders.
Work closely with designers to produce required on site branding, signing off final designs in consultation with the wider project team and in line with print deadlines.
Manage event operation budgets & forecasting in line with budget expectations.
Manage internal and external systems to support delivery of the events including: our registration platform, event app and all other digitals platforms such as Swapcard, Cvent and Anaplan.
Work with the wider events team to share, learn and help push event experiences forward.
The ideal candidate has a minimum of 3 years’ experience in an event planning or execution role. Preferred working knowledge of event systems such as Cvent, Swapcard etc, as well as Microsoft Office. Candidates must also be willing to travel to assist onsite at events where needed.
Efficient and well-organised in handling responsibilities and a keen eye for detailed planning
Project Management: Proficient in managing projects with multiple stakeholders whilst adhering to strict timelines.
Strong written and verbal communication including fluency in English.
We use insights to improve our customers’ experience and our business performance
We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.


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