Event Operations Manager

3 weeks ago

London, Greater London, United Kingdom Levy Full time

WHAT: Event Operations Manager - 6 month FTCWHEN: ASAPREPORTS TO: Operations DirectorLOCATION: VariousSALARY: 35,000 (pro rata)HOURS: 40

JOB DESCRIPTION

OVERVIEW

KERB is a business that powers other businesses. We focus on the incubation and growth of innovative, independent food businesses. We run brilliant street food markets, workshops, consultancy, bars, a food hall in Central London and have developed a growing, successful corporate catering company, KERB Events Limited.

We are a food-obsessed and people-first company who believes that everyone with a bit of spark should have the opportunity to ignite it. Be it food entrepreneurs or team members, our mission is to create opportunity and joy through great food, from the KERB up.

JOB DESCRIPTION

We are on the hunt for a driven, hungry & super talented Events Operations Manager to help deliver stellar operations across all commercial events and other projects. Working across a plethora of private & corporate events, this role is suitable for an ambitious and talented events professional with experience of operating and planning events and projects week-in-week-out.

You'll need to thrive on providing sensational service, commercially savvy and financially capable, in love with the food and beverage industry and come with a creative streak and a head for multi-tasking and problem-solving. This position plays a key role in the planning and delivery of 300+ events per year.

KEY AREAS OF RESPONSIBILITY

  • Liaise with the events sales team to understand the operational needs of each event.
  • Manage, plan and operate all events, balancing the demands and priorities of corporate and internal clients
  • Deliver accurate P and L's per event with the Events Sales Manager and deliver a weekly financial and operational performance report to the Finance Business Partner and Head of Operations
  • Lead, inspire and develop a busy and diverse team, including managing a team of at least 20 casual staff and supervisors
  • Work closely with the wider KERB and NT teams across all catering outlets and departments

PERSON SPECIFICATION

  • 3 years + experience in a similar role (C&B, MICE, Contract Catering etc.), ready to hit the ground running
  • Customer service focused with a keen eye for detail
  • Proven experience managing events for 300+ guests
  • Experience in events health & safety and food safety
  • An understanding of hospitality and the wider street food scene
  • Tech savvy and quick to learn new technologies
  • Excellent people skills, with the ability to talk to clients and traders in a consultative manner and developing long-term relationships
  • Proactive / self-starter with lots of initiative
  • Attention to detail
  • A real team player
  • Positive and flexible attitude, with the ability to think laterally and willing to problem solve
  • Willing to roll up your sleeves and pitch in from time to time on non-designated areas of the business
  • A love of brilliant food & drink

WORK PERKS

  • 20% off all KERB food & drink
  • Hybrid/flexible working
  • 25 days holiday (excluding bank holidays) + birthday day off
  • Medicash
  • CODE app
  • Private Medical Insurance (Vitality)
  • ClassPass
  • Employee Assistance Program (EAP)
  • Cycle To Work scheme
  • Annual season ticket loan
  • Enhanced maternity/paternity leave after 2 years
  • Regular socials

Equal Opportunities at KERB

As part of our values, we are dedicated to fostering a culture of inclusivity at KERB. We actively celebrate our teams' different abilities, sexual orientation, race, ethnicity, faith, and gender. Everyone, from any background, is welcome and supported in their development at all stages in their journey with us. Applicants are encouraged to share with our People Team any accommodations or reasonable adjustments required during the recruitment process.

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