Help to Claim Adviser

3 weeks ago


Paisley Renfrewshire, United Kingdom Citizens Advice Scotland Full time

Stressed About Debt? High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills . The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.

Help to Claim Adviser (Universal Credit) - Renfrewshire Citizens Advice Bureau

Job title

Help to Claim Adviser (Universal Credit)

Fixed term until 31 March 2025 (extension will be offered subject to funding)

More about the job

About the job

A Help to Claim Adviser (Universal Credit, further ‘adviser’) delivers a holistic advice and support service aimed at clients on completing their initial Universal Credit claim and supports them through to their first payment. This involves helping with the online forms, the evidence required, and verifying their identity online using telephone, web chat and video call. 

The adviser will be expected to complete full holistic issue diagnostics, support with issues in scope of the project and any emergencies, then refer on to further services available to the client (such as drug and alcohol support). The adviser should maintain local connections with partner organisations and the DWP within their region.

The adviser will be line managed by their local bureau manager but will be operationally responsible to the Citizens Advice Scotland Operations Officer for providing their regional service and local knowledge. They will be required to liaise with the Operations Officer regarding their shifts, helpline coverage and holiday requirements.

How to apply

For an application pack, please use the links at the bottom of this page.

Scottish Charity SC001738
Renfrewshire Citizens Advice Bureau is a Company Limited by Guarantee No.282019
Registered Office 7 Glasgow Road, Paisley PA1 3QS
Authorised and regulated by the Financial Conduct Authority FRN 617477

#J-18808-Ljbffr
  • Help To Claim Phone

    3 weeks ago


    Paisley, Renfrewshire, United Kingdom Citizens Advice Scotland Full time

    High costs of energy, food and fuel mean that many people are finding it impossible to keep up, worrying about debt or falling behind on bills . The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways. Help to Claim Adviser (Universal Credit) - Renfrewshire Citizens Advice Bureau Help to...

  • Help to Claim Adviser

    3 weeks ago


    Paisley, United Kingdom Citizens Advice Scotland Full time

    Stressed About Debt?   High costs of energy, food and fuel mean that many people are finding it impossible to keep up,  worrying about debt or falling behind on bills . The Citizens Advice network in Scotland is here for you, with free, confidential and impartial advice in a variety of ways.  Help to Claim Adviser (Universal Credit) - Renfrewshire...

  • Recruitment Adviser

    2 weeks ago


    Paisley, United Kingdom University of the West Scotland Full time

    **Paisley Campus with some travel to other campuses, as required** **Full time, Permanent** **The post - Recruitment Adviser** Due to a period of growth, we have a fantastic opportunity for experienced Recruitment Advisers to join our People & Organisational Development Team! Working in conjunction with the Recruitment & HR Administration Manager, as well...

  • HR Adviser

    5 days ago


    Paisley, United Kingdom British Red Cross Full time

    **Job Title: HR Adviser** **Job Location: Paisley (Hybrid - 1 day a week in office)** **Salary: £37,014 per annum** **Hours: 35 per week** **Contract Type: Fixed term contract (maternity cover up to 12 months)*** - Are you ready to make a meaningful impact as an HR Adviser, providing expert guidance, resolving complex cases, and shaping People policies...


  • Paisley, Renfrewshire, United Kingdom Blueprint Recruitment Ltd Full time

    Senior Quantity Surveyor, Permanent, Glasgow, Full time / hybrid Our client is proud to be a family company that strives to provide their employees with a proper work / life balance, and secure long-term work. Their projects are split between the Public Sector and the Private Sector. Clients include Leisure, Justice, Education, Health and Distilleries. ...


  • Paisley, Renfrewshire, United Kingdom Blueprint Recruitment Ltd Full time

    Senior Quantity Surveyor, Permanent, Glasgow, Full time / hybrid Our client is proud to be a family company that strives to provide their employees with a proper work / life balance, and secure long-term work. Their projects are split between the Public Sector and the Private Sector. Clients include Leisure, Justice, Education, Health and Distilleries. ...


  • Renfrewshire, United Kingdom SSE Full time

    **About the Role** **Base Location**: Glasgow **Salary**: £44,100 - £66,100 + car / car allowance + performance-related bonus + a range of other benefits to support your family, finances and wellbeing. **Working Pattern**: Permanent | Full Time | Flexible First options available The duties and responsibilities of the Occupational Safety Advisor are: -...

  • Quality Adviser

    2 weeks ago


    Renfrewshire, United Kingdom SSE Full time

    SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £12.5 billion in low carbon projects over the next 5 years, our SSE Renewables (SSER) business continues to be at the forefront of our growth plans, and our ambition to build a world that's more sustainable and inclusive for you, your family, the...


  • Paisley, United Kingdom BR Recruitment Ltd Full time

    **STOCK & LOGISTICS COORDINATOR - Paisley - Permanent position** **Monday - Friday - (8.30pm - 5.30pm) - 40 hour week** Our client, a market leader in their field is currently seeking a STOCK & LOGISTICS COORDINATOR to join their existing team based in Glasgow. This is a wide ranging role and remit will incorporate tasks as below; - Execute sales and...

  • Stock Coordinator

    2 days ago


    Paisley, United Kingdom BR Recruitment Ltd Full time

    **STOCK & LOGISTICS COORDINATOR - Paisley - Permanent position** **Monday - Friday 8.30pm - 5.30pm - 40 hour week** Our client, a market leader in their field is currently seeking a STOCK & LOGISTICS COORDINATOR to join their existing team based in Glasgow. This is a wide ranging role and remit will incorporate tasks as below; - Execute sales and purchase...


  • Paisley, United Kingdom BR Recruitment Ltd Full time

    **STOCK & LOGISTICS COORDINATOR - Paisley - Permanent position** **Monday - Friday 8.30pm - 5.30pm - 40 hour week** Our client, a market leader in their field is currently seeking a STOCK & LOGISTICS COORDINATOR to join their existing team based in Glasgow. This is a wide ranging role and remit will incorporate tasks as below; - Execute sales and purchase...


  • Renfrewshire, United Kingdom Halfords Full time

    Age 22+ £10.20 per hour + performance related bonus - Age 21 £9.60 per hour + performance related bonus - Under 21 £8.20 per hour + performance related bonus This is a permanent position based in our Greenock store. Core hours are 20 per week plus overtime. Love all things motoring and cycling? Great with customers? Your knack with customers and...

  • Centre Manager

    3 weeks ago


    Paisley, United Kingdom Lambert Smith Hampton Full time

    Job Title: Centre Manager Department: Commercial Property Management Location: The Piazza, Paisley Working Hours:  Permanent role 25 hours per week to deliver the principal objective. Principal Objective: Reporting to the Property Manager for the Centre, to develop and lead the operational success of Piazza Centre, Paisley. To lead the commercial...

  • Centre Manager

    2 weeks ago


    Paisley, United Kingdom Lambert Smith Hampton Full time

    Job Title: Centre Manager Department: Commercial Property Management Location: The Piazza, Paisley Working Hours:  Permanent role 25 hours per week to deliver the principal objective. Principal Objective: Reporting to the Property Manager for the Centre, to develop and lead the operational success of Piazza Centre, Paisley. To lead the commercial...


  • Paisley, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 293651**Salary**: - £28,117**Job grade**: - Executive Officer- EO National**Contract type**: - Permanent**Type of role**: - Operational Delivery**Working pattern**: - Full-time, Part-time, Part Year**Number of jobs available**: - 28Contents Location About the job **Benefits**: Things you need to...


  • Paisley, United Kingdom Byrne Recruitment Limited Full time

    **STOCK & LOGISTICS COORDINATOR - Paisley - Permanent position** **Monday - Friday 8.30pm - 5.30pm - 40 hour week** Our client, a market leader in their field is currently seeking a STOCK & LOGISTICS COORDINATOR to join their existing team based in Glasgow. This is a wide ranging role and remit will incorporate tasks as below; - Execute sales and purchase...

  • Head of Procurement

    1 week ago


    Renfrewshire, United Kingdom SSE Full time

    SSE has big ambitions to be a leading energy company in a low carbon world. Following our commitment to invest £12.5 billion in low carbon projects over the next 5 years, we have significant growth plans and are well on our way to achieving our ambition to build a world that's more sustainable and inclusive for you, your family, the community you live in...


  • Renfrewshire, Scotland, United Kingdom BLUEPRINT RECRUITMENT LTD Full time

    Senior Quantity Surveyor, Permanent, Glasgow, Full time / hybrid Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Our client is proud to be a family company that strives to provide their employees with a proper work / life balance, and secure long-term work. Their...


  • Renfrewshire, Scotland, United Kingdom BLUEPRINT RECRUITMENT LTD Full time

    Senior Quantity Surveyor, Permanent, Glasgow, Full time / hybrid Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below. Our client is proud to be a family company that strives to provide their employees with a proper work / life balance, and secure long-term work. Their...


  • Linwood, Renfrewshire, United Kingdom Blueprint Recruitment Ltd Full time

    Senior Quantity Surveyor, Permanent, Glasgow, Full time / hybrid Our client is proud to be a family company that strives to provide their employees with a proper work / life balance, and secure long-term work. Their projects are split between the Public Sector and the Private Sector. Clients include Leisure, Justice, Education, Health and Distilleries. The...