2nd & 3rd Line IT Systems Engineer

3 weeks ago


United Kingdom Mbseco Full time

We are currently seeking an experienced, reliable, self motivated individual to work as part of a busy team responsible for the delivery of IT support and services across a variety of departments, within a fast paced environment.
The 2nd & 3rd Line IT Systems Engineer, plays a crucial role in the provision of comprehensive IT cover, service desk assistance, and desktop support. Acting as the primary point of contact for users across multiple bases, you will address application, system, and hardware support needs, collaborating with third-party IT vendors where needed.
Based at the MBS Equipment Company European headquarters in Colnbrook, West London, with occasional travel to other sites, this position involves user and equipment administration, device management across various platforms.
Provide 2nd & 3rd line technical support for approved hardware and software
Install and manage Microsoft Client Operating Systems
In-depth understanding and administration of Active Directory, including Group Policies
User account management, security group administration, onboarding/offboarding processes and device enrollment/documentation
Install, set up, and perform maintenance on network printers and wireless devices
Manage and support Office 365, including user and service administration
Responsible for patch management across site servers, desktops, servers & MAC estate
Take ownership of escalated technical issues requiring 2nd and 3rd line support, providing efficient and effective solutions
Analyse and troubleshoot complex hardware, software, and support Network engineering with network problems.
Maintain documentation for systems, configurations, and troubleshooting procedures
Provide guidance and mentorship to junior support engineers
Administer SharePoint online, managing groups, security, permissions
Supporting multiple sites from HQ utilising remote management tools
Provide orientation and guidance to users on new software and computer equipment
Implementation and enforcement of security best practices
Administer O365 Cloud Suite, including OneDrive, Teams, and SharePoint
Manage the IT helpdesk Q providing 2nd & 3rd Line support
Integration and support of CCTV systems & Net2 within the network infrastructure
Utilisation/Implementation of monitoring tools for proactive issue detection and resolution
Proficient in troubleshooting hardware, software, and network issues
Expertise in configuring and maintaining server hardware
Familiarity with cloud platforms (AWS, Azure) is advantageous
Proficiency in managing and troubleshooting Windows Server and Desktop operating systems
Stay updated on best IT practices and industry knowledge
Knowledge of IP telephone systems
IT hardware knowledge
Basic networking skills
Experience with Azure Cloud, Office 365, O365 Exchange, SQL
Local and wide-area networking knowledge
Strong knowledge of Windows Server and Office 365
Prior Service Desk, Desktop Support, or general IT Support experience
Experience with Network Hardware, Active Directory, VoIP Telephony systems
Passion for computers with practical knowledge of PC hardware and software
Flexible, willing, self-motivated, and hands-on
Full clean driving license for occasional travel to other locations
Current valid passport for potential travel to European locations when required
MBS Equipment Co is a global leader in the provision of professional lighting rental and associated facilities, to the film, television and media production industry.
Part of the  The MBS Group , the world‘s largest studio management and production services company, with bases throughout Europe and North America, we are proud to support crews, with an unrivalled collection of equipment and solutions which embrace both the conventional and the very latest in advanced technology.
MBS Equipment Co is an inclusive, people focussed organisation, which strives to create strong career opportunities, available to all sections of the community.
#



  • United Kingdom Mbseco Full time

    We are currently seeking an experienced, reliable, self motivated individual to work as part of a busy team responsible for the delivery of IT support and services across a variety of departments, within a fast paced environment. The 2nd & 3rd Line IT Systems Engineer, plays a crucial role in the provision of comprehensive IT cover, service desk...


  • United Kingdom The Engineer Full time

    Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? The role is remotely supporting our Managed Service customers and helping with internal support of the group of around 140 staff. Experience in providing support...


  • United Kingdom The Engineer Full time €2,500

    Would you like to work for Opus, one of the UK’s largest independent Managed Service Providers who have recently been recognised as “Very Good” in the Best Companies to work for Awards? This is a role for a highly motivated and driven individual who has a desire to be an integral part of the business. The role is remotely supporting our Managed...


  • United Kingdom Constant Recruitment Ltd Full time

    Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd Sign in to save 3rd Line Support Engineer at Constant Recruitment Ltd . Looking for a diverse workday that mixes desk support, fieldwork, and innovative IT project installations? ...


  • United Kingdom Profectus Recruitment Ltd Full time

    Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team......The position is based in their Witney office within their IT team supporting internal and external clients. 3rd line support to users and IT...


  • United Kingdom Profectus Recruitment Ltd Full time

    1 week ago Be among the first 25 applicants Profectus has a brand new opportunity for a cutting-edge business with big expansion plans in Witney. The position 3rd Line Support / Support Engineer is required for supporting their growing internal team......The position is based in their Witney office within their IT team supporting internal and external...


  • United Kingdom Opus Recruitment Solutions Full time

    O365 | Office 365 | 365 | 2nd Line | 3rd Line | Support Engineer | Windows | VMWare | Powershell | Fintech | Finance | Azure | AD | Active Directory | SCCM | Intune | Looking for a step into Tech where you can get hands on with new O365 rollouts in an MSP? Want to join an MSP working with Windows, Intune, SCCM and helping SME to Large scale Enterprises...


  • United Kingdom Burford Recruitment Company Full time

    Join to apply for the 3rd Line IT Support Engineer role at The Burford Recruitment Company 1 week ago Be among the first 25 applicants Join to apply for the 3rd Line IT Support Engineer role at The Burford Recruitment Company Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile,...


  • United Kingdom Constant Recruitment Ltd Full time

    Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd 3 days ago Be among the first 25 applicants Join to apply for the 3rd Line Support Engineer role at Constant Recruitment Ltd Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one. ...


  • United Kingdom Chorus Global Ltd Full time

    As a 2nd Line Support Engineer you will support our clients by handling escalations from the 1st Line Team and also actively monitoring infrastructure through a variety of products. 2nd Line Support Engineers work both on-site and, in the office, adjusting in an ad-hoc way to deal with the changing priorities of the team. You will have exposure to a wide...

  • 3rd Line Engineer

    1 week ago


    United Kingdom Sy3 Full time

    3rd Line Support Engineer - County Durham - GBP30-38K The Role: 3rd Line Support Engineer for MSP Join a continually to expanding UK based MSP with the ambition to be the very best in the UK. We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. The Support Engineer will be responsible for...


  • United Kingdom Profectus Recruitment Ltd Full time

    Join to apply for the 2nd Line IT Support Engineer role at Profectus Recruitment 3 weeks ago Be among the first 25 applicants Join to apply for the 2nd Line IT Support Engineer role at Profectus Recruitment Save this job with your existing LinkedIn profile, or create a new one. Save this job with your existing LinkedIn profile, or create a new one....


  • United Kingdom Sy3 Full time

    3rd Line Support Engineer - County Durham - GBP30-38K The Role: 3rd Line Support Engineer for MSP We are currently seeking a skilled 3rd Line Support Engineer with a solid experience in all aspects of tech support. Provide 3rd line support to end-users. Undertake audits and provide recommendations on customers' IT environment Proven experience as a...


  • United Kingdom Arcas Technology Ltd Full time

    A fantastic opportunity has arisen working for my client who are based in Northants, they are an MSP who are looking for a Desktop Support Engineer to join their business on a permanent basis. As a Desktop Support Engineer you will be a crucial part of their technical support team, providing high-quality assistance to clients in resolving IT-related...


  • United Kingdom Tailor Made Technologies Full time

    Overview of the role We are recruiting an experienced 3rd Line IT Engineer to join our busy Service Desk. We are looking for someone who wants to come join an outgoing service desk and help support the more junior engineers. We fully support our colleagues with training and progression plans and opportunities, ensuring you have the tools you need to...


  • United Kingdom Tailor Made Technologies Full time

    We are recruiting an experienced 3rd Line IT Engineer to join our busy Service Desk. We are looking for someone who wants to come join an outgoing service desk and help support the more junior engineers. We fully support our colleagues with training and progression plans and opportunities, ensuring you have the tools you need to progress your career. A...


  • United Kingdom Careers Plus Full time

    Our client is a growing managed service solutions with a focus on reliability, agility, and innovation. They provide quality solutions and services that allow businesses to make the best use of IT within their available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their expectations....


  • United Kingdom Careers Plus Full time

    Our client is a growing managed service solutions with a focus on reliability, agility, and innovation. They provide quality solutions and services that allow businesses to make the best use of IT within their available budgets. They offer professionalism on a personal level, building trust with their customers by consistently meeting their expectations....


  • United Kingdom www.fish4.co.uk - Jobboard Full time

    Want to work for a company with great people and great progression opportunities? The role of a 2nd Line IT Support Engineer will be to provide in-depth IT Support, managing incoming support requests via telephone & email, ensuring high standards are always provided. The ideal 2nd Line IT Engineer will ideally have experience supporting Hosted Telephony...


  • United Kingdom Fruition IT Resources Limited Full time €25,000 - €30,000

    Job Title: Network Engineer - Field Based Up to GBP25-30k (Includes company car) Brighouse 2x week (Travelling to clients 3x week) Fruition IT are recruiting for the internal IT team of a rapidly expanding recruitment agency with an eye for internal progression. By working within a rapidly changing environment, this role is an excellent opportunity for...