Claims Quality Assurance Officer

1 month ago

Glasgow, United Kingdom Carrick Packaging Full time

Carrick Packaging, established in 1851, is a family-owned packaging manufacturer located in Glasgow, UK. With a long history of specializing in bespoke Steel drum containers, Steel barrels, UN1A1 Tighthead Drums, IATA Cans, and Plastic Containers, Carrick Packaging has become one of the UK’s most respected manufacturers. This is a full-time on-site role for a Quality Assurance Manager at Carrick Packaging in Glasgow. The Quality Assurance Manager will be responsible for overseeing day-to-day quality control operations, implementing and maintaining quality management systems, conducting audits and inspections, and managing the quality control team. The role will require close collaboration with production teams to ensure compliance with quality standards and continuous improvement.
As key member of the management team the Quality Manager will;
1)\tLead/assist in the development and implementation of improvements to quality procedures and systems, to assure ongoing compliance with relevant quality standards and customer requirements.
Product quality standards are appropriately approved, in place and in use for routine production. Records from the manufacturing area are filed/archived and maintained appropriately.
3)\tProvide leadership, guidance and day to day management to the Quality Oversight Specialist
4)\tLead the execution and management of both the internal audit programme and the external supplier quality management programme. 5)\tDrive the Operational Quality Committee process used for the ongoing management of quality issues and quality improvement activities.
6)\tPlay a lead role in the root cause investigation of significant production failures or customer complaints as appropriate. Oversee the agreement and implementation of corrective and preventive actions. 7)\tEnsure that a robust training process is in place. Through internal audit assure employees in area are fully trained and that their training profiles are maintained updated. 
Contribute to/oversee the collection of data for key metrics and lead the use of key trends/findings to drive improvements.
9)\tImplement and oversee preparation of periodic reports related to manufacturing and quality performance.
10)\tLead the development and implementation of key continuous improvement projects across all aspects of the business. Provide timely progress reports to senior management.
11)\tPlay a lead role in Quality and Continuous Improvement related training and development activities within the department.
13)\tCarrying out any other tasks/duties deemed appropriate by senior management to satisfy the needs/benefit of the company.
1) Intelligence - The goals and objectives of the organization should be clear in the mind of the individual and they have a vision of their how their role/duties contribute to the success of the company.
2) Literacy and Numeracy - Must be a competent writer of technical, quality and production documentation e.g. quality procedures or written reports
A clear focus on high performance measures such as maximising efficiency, minimising waste/costs must be maintained.
6) Perseverance – Must show enthusiasm for any activity they do and continually strive to deliver and improve upon past performance - perseverance is essential.
Strong planning and organisational skills are required.
Will need to communicate instructions to workers, decisions and plans to management, office staff etc. - 10) Knowledge – a strong knowledge and understanding of quality systems, improvement methodology and the use of data is required.

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