Claims Management Executive

3 weeks ago


Glasgow, United Kingdom Towergate Underwriting Group Limited Full time

This is a Permanent , Full Time vacancy that will close in {x} days at {xx:xx} BST .
Senior Claims Handler - Glasgow - ARD956607
Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are always adhered to.
In return we will make sure you get all the training and development you need to progress with us, and you will be rewarded with all the great benefits of working for a market-leading, fast-growing company.
Efficiently handle all claims allocated to the job holder – the job holder shall be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients, Insurers, claimants, policyholders, brokers and other experts.
Refer claims that fall outside of personal authority levels to your line manager.
Assist in the training of new or inexperienced staff in the use of company systems and processes.
To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring that this is recorded in line with Training & Competency requirements.
The job holder will be responsible for adhering to all the groups' procedures and policies, concerning the identification and management of potential conflicts of interest and for the fair treatment of customers, and will ensure they follow the systems and controls operating to ensure that this is the case.
What we are looking for in a Claims Handler:
~3+ Years in Insurance Claims
~ Broad Experience of Property (Commercial and Domestic; Employer's Liability and Public Liability claims is essential. (Proficient in Microsoft products (namely Word, Excel and PowerPoint)
~ Proficient in Acturis Broker Platform (or is quick to adapt to new claims systems).
~ Strong communication (verbal and written) and relationship-building skills.
~ Holiday entitlement of 26 days plus bank holidays.
~ Opportunity to progress your career across the entire Ardonagh family.
~ Pensions scheme for when you feel it’s time to retire.
~1 days paid volunteering day to give back to our communities.
~ These will include verifying your recent employment, address, credit history and a standard criminal record check.
We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.
#With 80 local offices, over 2000 team members and over 100,000 clients, Towergate Insurance Brokers has the largest footprint and biggest salesforce in the UK. We’re community brokers and risk experts backed by the scale and spirit of the UK’s largest independent broker. We’ve got big ambitions for the future – join us for the journey and make your mark on the local community. #



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