Technical Sales Manager
3 weeks ago
My client is looking for someone with strong leadership and technical skills, especially in the window industry, preferably working with other businesses. This job is a big deal, so they need someone with experience who can fit right in.
- Salary: £40k -£60k, depending on your experience.
- Where: You'll be at the office in Watford, Monday to Friday, 9am-5pm.
- Keep track of Sales team and monitor targets
- You will be the main point of contact for any technical questions from both office staff, factory staff and customers
- Assist customers with product installation issues
- Meet with new potential customers to help onboard them
- Problem solving any Window Designer and Logikal software issues & updates
- Updating the prices for products in there software when changes are made
- Improve there product offering – sourcing upgraded parts from suppliers
- Understanding the customer pain points and figure out solutions to improve there service/products
- Liasing with customers if there are issues with production & offering solutions to progress
- Producing all technical literature and materials (e.g. cross section drawings/installation guides)
- Assisting customers that have been escalated to a manager within sales/Aftersales
- Be the point of contact for some of our larger customers
- Creating bespoke CAD drawings when requested
- Sending quotations to customers for complex jobs e.g. curtain walling
- Processing Schuco, corner bifold & corner sliding door jobs
- How to use CAD software.
- How to use Window Designer (1st Degree).
- How to use Logikal and Excel.
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